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Tutorial: Configure Keepabl for automatic user provisioning

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This tutorial describes the steps you need to perform in both Keepabl and Microsoft Entra ID to configure automatic user provisioning. When configured, Microsoft Entra ID automatically provisions and de-provisions users to Keepabl using the Microsoft Entra provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Capabilities supported

  • Create users in Keepabl.
  • Remove users in Keepabl when they do not require access anymore.
  • Keep user attributes synchronized between Microsoft Entra ID and Keepabl.
  • Single sign-on to Keepabl (recommended).

Prerequisites

The scenario outlined in this tutorial assumes that you already have the following prerequisites:

  • A Microsoft Entra tenant.
  • A user account in Microsoft Entra ID with permission to configure provisioning (for example, Application Administrator, Cloud Application administrator, Application Owner, or Global Administrator).
  • A user account in Keepabl with Admin permissions.

Step 1: Plan your provisioning deployment

  1. Learn about how the provisioning service works.
  2. Determine who will be in scope for provisioning.
  3. Determine what data to map between Microsoft Entra ID and Keepabl.

Step 2: Configure Keepabl to support provisioning with Microsoft Entra ID

  1. Sign in to Keepabl Admin Portal and then navigate to Account Settings > Your Organization, where you’ll see the Single Sign-On (SSO) section.

  2. Click on the Edit Identity Provider button.You will be taken to the SSO Setup page, where once you select Microsoft Azure as your provider and then scroll down, you will see your Tenant URL and Secret Token. These value will be entered in the Provisioning tab of your Keepabl application.

    Screenshot of extraction of tenant url and token.

Note

To Setup Identity Provider or SSO visit here.

Add Keepabl from the Microsoft Entra application gallery to start managing provisioning to Keepabl. If you have previously setup Keepabl for SSO, you can use the same application. However it is recommended that you create a separate app when testing out the integration initially. Learn more about adding an application from the gallery here.

Step 4: Define who will be in scope for provisioning

The Microsoft Entra provisioning service allows you to scope who will be provisioned based on assignment to the application and or based on attributes of the user. If you choose to scope who will be provisioned to your app based on assignment, you can use the following steps to assign users to the application. If you choose to scope who will be provisioned based solely on attributes of the user, you can use a scoping filter as described here.

  • Start small. Test with a small set of users before rolling out to everyone. When scope for provisioning is set to assigned users, you can control this by assigning one or two users to the app. When scope is set to all users, you can specify an attribute based scoping filter.

  • If you need additional roles, you can update the application manifest to add new roles.

Step 5: Configure automatic user provisioning to Keepabl

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users in Keepabl based on user assignments in Microsoft Entra ID.

To configure automatic user provisioning for Keepabl in Microsoft Entra ID:

  1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

  2. Browse to Identity > Applications > Enterprise applications

    Screenshot of Enterprise applications blade.

  3. In the applications list, select Keepabl.

    Screenshot of the Keepabl link in the Applications list.

  4. Select the Provisioning tab.

    Screenshot of Provisioning tab.

  5. Set the Provisioning Mode to Automatic.

    Screenshot of Provisioning tab automatic.

  6. Under the Admin Credentials section, input your Keepabl Tenant URL and corresponding Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to Keepabl.

    Screenshot of Token.

  7. In the Notification Email field, enter the email address of a person who should receive the provisioning error notifications and select the Send an email notification when a failure occurs check box.

    Screenshot of Notification Email.

  8. Select Save.

  9. Under the Mappings section, select Synchronize Microsoft Entra users to Keepabl.

  10. Review the user attributes that are synchronized from Microsoft Entra ID to Keepabl in the Attribute-Mapping section. The attributes selected as Matching properties are used to match the user accounts in Keepabl for update operations. If you choose to change the matching target attribute, you will need to ensure that the Keepabl API supports filtering users based on that attribute. Select the Save button to commit any changes.

    Attribute Type Supported for filtering Required by Keepabl
    userName String ✓ ✓
    emails[type eq "work"].value String ✓ ✓
    active Boolean
    name.givenName String
    name.familyName String

  11. To configure scoping filters, refer to the following instructions provided in the Scoping filter tutorial.

  12. To enable the Microsoft Entra provisioning service for Keepabl, change the Provisioning Status to On in the Settings section.

    Screenshot of Provisioning Status Toggled On.

  13. Define the users that you would like to provision to Keepabl by choosing the desired values in Scope in the Settings section.

    Screenshot of Provisioning Scope.

  14. When you are ready to provision, click Save.

    Screenshot of Saving Provisioning Configuration.

This operation starts the initial synchronization cycle of all users defined in Scope in the Settings section. The initial cycle takes longer to perform than subsequent cycles, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running.

Step 6: Monitor your deployment

Once you've configured provisioning, use the following resources to monitor your deployment:

  • Use the provisioning logs to determine which users have been provisioned successfully or unsuccessfully
  • Check the progress bar to see the status of the provisioning cycle and how close it is to completion
  • If the provisioning configuration seems to be in an unhealthy state, the application will go into quarantine. Learn more about quarantine states here.

More resources

Next steps