Enhanced email capabilities


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Aug 3, 2020 Nov 11, 2020

Business value

This feature provides email capabilities that are reliable and easy to set up. Email remains by far the most common way that business solutions communicate with customers and other businesses. Over the years, the technology stack beneath email has evolved, as have the expectations to the capabilities of what can be sent from where and how.

Feature details

To meet these expectations, we intend to lift our email capabilities to the next level by embracing the capabilities and security that many modern email providers offer. We'll enable entirely new scenarios such as added support for multiple accounts, distribution groups, and improved attachment management. We'll also look to take the experience even further by adding support for workflows and preview capabilities, which will unlock new and exciting opportunities for businesses to communicate with the outside world.

See also

Set Up Email (docs)