Create deeply personalized emails with a more flexible set of data sources
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Apr 1, 2021 |
- |
Aug 2, 2021 |
Business value
Sending personalized content to customers is a great way to increase engagement. With this release, we are extending personalization beyond information captured in the contact record. You can now use any data source that you can connect into Microsoft Dataverse as data for personalization.
In addition to more deeply personalized messages, you can combine multiple messages that differ only by the dynamic data into a single message for easier management and maintenance.
Feature details
- Use any data for personalization, not just contact records.
- Easily explore the new experience that allows six levels of related data.
Preview features will be available in North America in April and Europe regions in early May. Other regions will be supported at the time of general availability.
