Use record versioning to update records stored in SharePoint or OneDrive
Because regulatory records block editing, record versioning is not available for regulatory records.
You can also prevent record versioning for your tenant, even if you're not using regulatory records: Go to Records management in the Microsoft Purview compliance portal > Records management settings > Retention labels > Configure record versioning and then turn off the setting for Enable record versioning.
The ability to mark a document as a record and restrict actions that can be performed on the record is an essential goal for any records management solution. However, collaboration might also be needed for people to create subsequent versions.
For example, you might mark a sales contract as a record, but then need to update the contract with new terms and mark the latest version as a new record while still retaining the previous record version. For these types of scenarios, SharePoint and OneDrive support record versioning. OneNote notebook folders don't support record versioning.
To use record versioning, you first label the document with a retention label that's configured to mark items as a record. At this point, a document property, called Record status is displayed next to the retention label. Depending on whether the label is configured to unlock the record by default (currently rolling out), the initial record status is either Locked or Unlocked.
You can now do the following things:
Continually edit and retain individual versions of the document as records, by unlocking and locking the Record status property. Only when the Record status property is set to Locked is a new version of the record retained. This toggle of locked and unlocked reduces the risk of retaining unnecessary versions and copies of the document.
If the label is configured to unlock the record by default, but versioning is not enabled by the admin, or prevented by the records management setting, users will not be able to unlock the document after they lock it.
Have the records automatically stored in an in-place records repository located with the site. Each site in SharePoint and OneDrive preserves content in its Preservation Hold library. Record versions are stored in the Records folder in this library as individual files. For more information about how the Preservation Hold library works, see How retention works for SharePoint and OneDrive.
Maintain an evergreen document that contains all versions. By default, each SharePoint and OneDrive document has a version history available on the item menu. In this version history, you can easily see which versions are records and view those documents.
When you use record versioning with a retention label that has a delete action, consider configuring the retention setting Start the retention period based on: to be When items were labeled. With this label setting, the start of the retention period is reset for each new record version, which ensures that older versions will be deleted before newer versions.
If the retention label is configured for disposition review at the end of the retention period, each version undergoes its own disposition review.
By default, record versioning is automatically available for any document that has a retention label applied that marks the item as a record, and that label is published to the site. When a user views the document properties by using the details pane, they can toggle the Record status between Locked and Unlocked. A padlock icon might also be displayed for the document, to help identify when the file is locked.
While the document is unlocked, any user with standard edit permissions can edit the file. However, users can't delete the file, because it's still a record. When editing is complete, a user can then toggle the Record status from Unlocked to Locked, which prevents further edits while in this status.
For more information about what user actions are allowed when a record is locked or unlocked, see Compare restrictions for what actions are allowed or blocked.
If you're not an E5 customer, use the 90-day Microsoft Purview solutions trial to explore how additional Purview capabilities can help your organization manage data security and compliance needs. Start now at the Microsoft Purview compliance portal trials hub. Learn details about signing up and trial terms.
Locking and unlocking a record
After a retention label that marks content as a record is applied to a document, any user with Contribute permissions or a narrower permission level can unlock a record or lock an unlocked record.
When a record is unlocked, the following actions occur:
If the current site doesn't have a Preservation Hold library, one is created.
If the Preservation Hold library doesn't have a Records folder, one is created.
A Copy to action copies the latest version of the document to the Records folder. The Copy to action includes only the latest version and no prior versions. This copied document is now considered a record version of the document, and its file name has the format: [Title GUID Version#]
The copy created in the Records folder is added to the version history of the original document, and this version shows the word Record in the comments field.
The original document is a new version that can be edited, but not deleted. The document library column Item is a Record still shows the Yes value because the document is still a record, even if it can now be edited.
When a user locks a record, the original document again can't be edited. But it is the action of unlocking a record that copies a version to the Records folder in the Preservation Hold library.
Each time a record is unlocked, the latest version is copied to the Preservation Hold library, and that version contains the value of Record in the Comments field of the version history.
To view the version history, select a document in the document library and then click Version history in the item menu.
Searching the audit log for record versioning events
The actions of locking and unlocking records are logged in the audit log. From File and page activities, select Changed record status to locked and Changed record status to unlocked.
For more information about searching for these events, see Search the audit log.
For other scenarios supported by records management, see Common scenarios for records management.
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