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You can get support with Microsoft 365 Copilot for Service on the community forums or submit an idea or suggestion for Copilot for Service.
Features that have been released for general availability are eligible for support through Microsoft Support.
Check community forums to see if other users have posted a solution that might help you. Visit the community to get answers and tips directly from other Copilot for Service users.
Submit an idea or suggestion for Copilot for Service.
If you're an administrator of your Copilot for Service tenant, you can use the Microsoft Power Platform admin center to request support from Microsoft.
Sign in to the Power Platform admin center.
In the side pane, select Help + Support and then New support request.
For more information about support in the Power Platform admin center, see Get Help + Support.
Training
Module
Get started with Microsoft 365 Copilot for Service - Training
Explore Microsoft 365 Copilot for Service, an AI-powered tool enhancing efficiency and automating tasks to accelerate onboarding and case resolution.
Certification
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications
Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.