Create user accounts

Appropriate roles: Account admin | Global admin | User management admin

This article describes how to create user accounts for employees who need access to Partner Center.


To perform the tasks described in this article, you must be:

  • An Account admin, Global admin, or User management admin at Partner Center


  • A User admin or Global admin for Microsoft Azure Active Directory (Azure AD)

For more information about user roles, see Azure AD built-in roles and Assign roles, permissions, and workspace access to users.

Assign user roles

Partner Center access is role-based. To work in Partner Center, a new user must have one or more assigned roles.

Roles can be in the following categories:

  • Cloud Solution Provider (CSP) roles
  • Azure AD tenant roles
  • Non-Azure AD company roles

A user might need to be assigned roles in all these categories.

Assigning appropriate roles to new users ensures that they can view the information and perform the tasks they need to work effectively, without granting them unnecessary permissions.


Users must be listed in your tenant to access Partner Center. Role assignments provide additional access.

Users who need changes to their assigned roles can request changes from a Global admin. They can find Global admins by going to User management and filtering on Global admin.

Create a new user

To create a new user, use the following steps:

  1. Sign in to Partner Center and select Settings (gear).

  2. Select Account settings and then User management.

  3. Select Add user.

  4. In Add user, select Create new users.

    Screenshot of selecting 'Create new users' in the 'Add user' dialog box in Partner Center.

  5. Enter the user's full name and unique email address.

  6. Select the user roles that you want to assign to the user.

  7. Select Add to create the user account.

  8. Confirm the user information displayed on the next page, and make a copy the user sign-in information.


    Be sure to copy the new user's sign-in information. You won't be able to access it again later.

  9. Send the information to the new user.

    When a new user signs in to the Partner Center for the first time, they're prompted to change their password.

Next steps