Notify Teams users about query updates

Important

This content is archived and is not being updated. For the latest documentation, go to Power Virtual Agents overview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, marketers, or analysts, automatically Oct 29, 2021 Mar 27, 2023

Business value

Let your bot reach users proactively by notifying them when a time-off request is approved or send reminders for daily health check-ins.

Feature details

We're adding the ability to send proactive messages from a bot to its users in a Teams chat by using a Power Automate workflow. For example, a bot user might ask the bot Has my budget been approved? to which the answer is Not yet.

Now, instead of the user having to ask the question again every day, you can create a Power Automate flow that notifies the user that the response to their question has changed, and what the new response is.

See also

Send proactive messages and cards in Microsoft Teams (docs)