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A Microsoft Dynamics GP Company not showing in the Dynamics Connector for CRM dropdown as an available Company for integration

This article provides a resolution to add the Microsoft Dynamics GP Web Services to the Microsoft Dynamics GP company that's not showing in the Microsoft Dynamics Connector for CRM dropdown.

Applies to:   Microsoft Dynamics CRM 2011
Original KB number:   2555058

Symptoms

When creating a new integration in the Microsoft Dynamics Connector for CRM, a Microsoft Dynamics GP company does not show up in the list of available Companies.

Cause

Microsoft Dynamics GP Web Services is not added to the Microsoft Dynamics GP company.

Resolution

To fix this issue, follow these steps:

  1. Open the GP Web Services Configuration Wizard by point to the Start menu, select Programs, select Microsoft Dynamics, point to Web Services for Microsoft Dynamics GP, and select GP Web Services Configuration Wizard.

  2. Complete this wizard to add the Microsoft Dynamics GP Web Services to the company.