Empower your workforce with Microsoft 365 Copilot: Operations use case

Beginner
Administrator
Business Analyst
Business User
Data Analyst
Functional Consultant
Security Operations Analyst
Student
Microsoft 365
Office 365

This module enables students to perform a series of Use Case exercises that build their Microsoft 365 Copilot skills in Operations-related business scenarios.

Learning objectives

By the end of this module, you should be able to:

  • Use Microsoft 365 Copilot in Whiteboard to brainstorm project plan ideas for installing a new network security product and then categorize the ideas.

  • Use Microsoft 365 Copilot in Outlook to locate an actual email thread, summarize the thread, and then generate a reply.

  • Use Microsoft 365 Copilot in Word to locate information on troubleshooting current production equipment and identify how to reset the processor.

  • Use Microsoft 365 Copilot in Loop to create a set of questions for a customer discovery session with the consulting firm who plans to install a VPN in your corporate network.

Prerequisites

None