Perform basic administrative tasks for Microsoft 365 Copilot
This module guides administrators on how to manage Microsoft 365 Copilot, including licensing and access control, billing and usage monitoring, prompt governance, and strategies for tracking and driving user adoption.
Learning objectives
By the end of this module, you should be able to:
Manage Microsoft 365 Copilot licenses and pay-as-you-go billing.
Monitor and adjust pay-as-you-go Copilot usage.
Track Microsoft 365 Copilot user adoption.
Use Copilot Analytics to monitor usage patterns and adoption trends.
Manage and govern prompts in Microsoft 365 Copilot.
Employ operational best practices, such as troubleshooting common issues and communicating changes to end users.
Prerequisites
Students should have basic functional experience with Microsoft 365 services.
Students must have a proficient understanding of general IT practices.