Live support???????

Question

Would like to talk to a real person. Need to retrieve old files

Answer 1

Hi @james pyne

Thank you for contacting the Microsoft Q&A Forum. 

I understand you're looking to retrieve some old files and would prefer to talk to a real person. Although this forum isn't a live support channel, we're here to help as much as we can. 

To help us guide you better, please provide more details about the files you're trying to retrieve. 

The more information you share, the better we can point you to the right direction. 

If you prefer live support, you can contact Microsoft directly: 

• For business accounts: Get support - Microsoft 365 admin | Microsoft Learn. 
• For personal accounts: Contact Us - Microsoft Support. 
• Customer service phone numbers: Customer service phone numbers - Microsoft Support 

I'm looking forward to your reply!

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