ArcGIS

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General Data Handling Security Compliance Privacy Identity

Last updated by the developer on: February 21, 2024

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General information

Information provided by Esri, Inc. to Microsoft:

Information	Response
App name	ArcGIS
ID	WA200002859
Office 365 clients supported	Microsoft Teams
Partner company name	Esri, Inc.
Company's website	https://www.esri.com
App's Terms of Use	https://www.esri.com/en-us/legal/terms/master-agreement-pro...
Core functionality of the app	ArcGIS Online includes a suite of apps, authoritative maps and data on thousands of topics, modern mapping tools you need to visualize your data, analytics to discover and communicate meaningful patterns in your data and the administrative tools to easily manage people and content and empower everyone to create and share maps. ArcGIS gives everyone in your organization the ability to discover, use, make, and share maps from any device, anywhere, anytime.
Company headquarter location	United States of America
App info page	https://trust.arcgis.com/en/security/cloud-options.htm
What is the hosting environment or service model used to run your app?	IsvHosted

Questions

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How the app handles data

This information has been provided by Esri, Inc. about how this app collects and stores organizational data and the control that your organization will have over the data the app collects.

Information	Response
Does the app or underlying infrastructure process any data relating to a Microsoft customer or their device?	No
Does the app or underlying infrastructure store any Microsoft customer data?	No

Questions

Questions or updates to any of the information you see here? Contact us!

Information from the Microsoft Cloud App Security catalog appears below.

Information	Response
Do you perform annual penetration testing on the app?	Yes
Does the app have a documented disaster recovery plan, including a backup and restore strategy?	Yes
Does your environment use traditional anti-malware protection or application controls?	TraditionalAntiMalware
Do you have an established process for indentifying and risk ranking security vulnerabilities?	Yes
Do you have a policy that governs your service level agreement (SLA) for applying patches?	Yes
Do you carry out patch management activities according to your patching policy SLAs?	Yes
Does your enviroment have any unsupported operating systems or software?	No
Do you conduct quarterly vulnerability scanning on your app and the infastructure that supports it?	Yes
Do you have a firewall installed on your external network boundary?	Yes
Do you have an established change management process used to review and approve change requests before they are deployed to production?	Yes
Is an additional person reviewing and approving all code change requests submitted to production by the original developer?	Yes
Do secure coding practices take into account common vulnerability classes such as OWASP Top 10?	Yes
Multifactor Authentication (MFA) enabled for:	CodeRepositories
Do you have an established process for provisioning, modification, and deletion of employee accounts?	Yes
Do you have Intrusion Detection and Prevention (IDPS) software deployed at the perimeter of the network boundary supporting your app?	Yes
Do you have event logging set up on all system components supporting your app?	Yes
Are all logs reviewed on a regular cadence by human or automated tooling to detect potential security events?	Yes
When a security event is detected are alerts automatically sent to an employee for triage?	Yes
Do you have a formal information security risk management process established?	Yes
Do you have a formal security incident response process documented and established?	Yes
Do you report app or service data breaches to supervisory authorities and individuals affected by the breach within 72 hours of detection?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Does the app comply with the Health Insurance Portability and Accounting Act (HIPAA)?	No
Does the app comply with Health Information Trust Alliance, Common Security Framework (HITRUST CSF)?	No
Does the app comply with Service Organization Controls (SOC 1)?	No
Does the app comply with Service Organization Controls (SOC 2)?	No
Does the app comply with Service Organization Controls (SOC 3)?	No
Do you carry out annual PCI DSS assessments against the appand its supporting environment?	N/A
Is the app International Organization for Standardization (ISO 27001) certified?	No
Does the app comply with International Organization for Standardization (ISO 27018)?	No
Does the app comply with International Organization for Standardization (ISO 27017)?	No
Does the app comply with International Organization for Standardization (ISO 27002)?	No
Is the app Federal Risk and Authorization Management Program (FedRAMP) compliant?	Yes
Does the app comply with Family Educational Rights and Privacy Act (FERPA)?	No
Does the app comply with Children's Online Privacy Protection Act (COPPA)?	No
Does the app comply with Sarbanes-Oxley Act (SOX)?	N/A
Does the app comply with NIST 800-171?	Yes
Has the app been Cloud Security Alliance (CSA Star) certified?	Yes

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Do you have GDPR or other privacy or data protection requirements or obligations (such as CCPA)?	Yes
Does the app have an external-facing privacy notice that describes how it collects, uses, shares, and stores customer data?	Yes
Privacy Policy URL	https://doc.arcgis.com/en/trust/privacy/privacy-tab-intro.htm
Does the app perform automated decision making, including profiling that could have a legal effect or similar impact?	No
Does the app process customer data for a secondary purpose not described in the privacy notice (i.e. marketing, analytics)?	No
Do you process special categories of sensitive data (i.e. racial or ethnic origin, political opinion, religious or philosophical beliefs, genetic or biometric data, health data) or categories of data subject to breach notification laws?	No
Does the app collect or process data from minors (i.e., individuals under the age of 16)?	No
Does the app have capabilities to delete an individual's personal data upon request?	N/A
Does the app have capabilities to restrict or limit the processing of an individual's personal data upon request?	N/A
Does the app provide individuals the ability to correct or update their personal data?	N/A
Are regular data security and privacy reviews performed (for example, Data Protection Impact Assessments or privacy risk assessments) to identify risks related to the processing of personal data for the app?	N/A

Questions

Questions or updates to any of the information you see here? Contact us!

Information	Response
Does your application integrate with Microsoft identity platform (Microsoft Entra ID) for single-sign on, API access, etc.?	Yes
Have you reviewed and complied with all applicable best practices outlined in the Microsoft identity platform integration checklist?	Yes
Does your app use the latest version of MSAL (Microsoft Authentication Library) or Microsoft Identity Web for authentication?	No
Does your app support Conditional Access policies?	Yes
If your app does not use one of the above libraries, what authentication library or libraries does it use?	ArcGIS Online application using a SAML 2.0 compliant Identity Provider (IdP).
List the types of policies supported	ArcGIS Online relies on the Role Based Access Control (RBAC) model. All users in solution need to have a role for which they are granted access to.
Does your app support Continuous Access Evaluation (CAE)	No
Does your app store any credentials in code?	No
Apps and add-ins for Microsoft 365 might use additional Microsoft APIs outside of Microsoft Graph. Does your app or add-in use additional Microsoft APIs?	No

This application does not use Microsoft Graph.

This application does not have Additional APIs.

Questions

Questions or updates to any of the information you see here? Contact us!