The problem that I have occurs when trying to change the custom permissions in the Security tab of the "Internet Options" area of my PC. I need to be able to make changes here in order for Adobe Creative Cloud to work on my PC, because I keep getting a message that reads, “JavaScript is disabled. Please enable JavaScript and try to sign in again.”
When I attempt to change the custom permissions, to enable active scripting, I get a message that says, "Some settings are managed by your system administrator."
I got this suggestion from this Adobe link: https://helpx.adobe.com/x-productkb/multi/enable-javascript.html#:~:text=On%20the%20Security%20tab%2C%20select,Select%20Enable%20under%20Active%20Scripting
I have ensured that I am logged in as an admin. I have created a second user profile and assigned it admin rights, too. I have tried using both log-ins with the same results.
I am using Microsoft Edge on a Windows 11 machine. I have installed a fresh image of Windows 11 and checked for updates. I have disabled my virus software, removed Bitdefender, disabled Chrome extensions, and disabled ad blockers.
I've ensured that JavaScript is enabled in my Chrome, Edge, and Firefox browsers, but the messages continue.
A tech at Adobe, who had me download an older version of the Creative Cloud software (and run a cleaning tool) tells me that it's a permissions issue on the Microsoft end.
A Microsoft tech suggested I try checking the Group Policy Editor by typing "gpedit.msc" into the Run dialog box, but that returned another error message, "Windows cannot find 'gpedit.msc.' Make sure you typed the name correctly, and then try again."
I suspect that there is a problem related to the compatibility of Microsoft Edge, but I am at a loss at how to move forward.
I've seen quite a few people complaining about these issues, but I have not seen anyone explain how they revolved it.
Any ideas? Thanks!