Events
Microsoft 365 Community Conference
6 May, 2 pm - 9 May, 12 am
Skill up for the era of AI at the ultimate community-led Microsoft 365 event, May 6-8 in Las Vegas.
Learn moreOneDrive for Business can't sync after tenant migration
After a tenant-to-tenant migration, a User Principal Name (UPN) change, or a password update, OneDrive for Business might be unable to sync.
To resolve this issue, clear the cached credentials for OneDrive for Business using the following steps:
Sign out of OneDrive for Business.
Remove the following folders:
%localappdata%/Microsoft/OneAuth%localappdata%/Microsoft/IdentityCache
Sign in to OneDrive for Business.
Additional resources
Training
Learning path
MS-102 Implement identity synchronization - Training
This learning path examines how organizations should plan for and implement identity synchronization in a hybrid Microsoft 365 deployment. You learn how to implement Microsoft Entra Connect Sync and Microsoft Entra Cloud Sync, and how to manage synchronized identities.