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Error code: bad_object_header | Windows 10 Blue Screen

Anonymous
2020-12-12T15:17:14+00:00

Hello, i was gaming normally on my PC then my PC turned into this blue screen. please help.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 886.7K Reputation points Independent Advisor
    2020-12-13T19:02:13+00:00

    Hi KokyMido06

    I am sorry, all that is listed in your minidump file is memory corruption once again . . .

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  2. DaveM121 886.7K Reputation points Independent Advisor
    2020-12-12T17:00:10+00:00

    Hi KokyMido06

    Yes, well done, that test is running, it will take some time to complete . . .

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  3. DaveM121 886.7K Reputation points Independent Advisor
    2020-12-12T15:56:47+00:00

    Hi KokyMido06

    Your minidump files just indicate memory (RAM) corruption, that can have many causes, but due to the fact the crashes happen when you are gaming, the main suspect would be your video card device drivers

    1

    Open Device Manager (accessible by right clicking your Start Button)

    Expand the Display Adapters Section

    Right click your video card and choose Properties

    On the Driver Tab, choose 'Roll back Driver'

    Restart your PC once done . . .

    2

    If that option is not available or does not resolve the issue, go to the support page for your device on the manufacturers website, then download and install the video driver they recommend, it may well be an older version to the one you are currently running

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  4. Anonymous
    2020-12-12T15:27:25+00:00

    Here are the minidump logs sir dave. https://1drv.ms/u/s!AnOmwS7\_IZ7AijbA64UojAbYDdCC?e=XEySo1

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  5. DaveM121 886.7K Reputation points Independent Advisor
    2020-12-12T15:19:02+00:00

    Hi KokyMido06

    I am Dave, an Independent Advisor, I will help you with this . . .

    Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes . . .

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

    Then post the link here to the zip file, so we can take a look for you . . .

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