DriverFrameworks-UserMod Critical system error blocking my Remote desktop connection

Question

Hello ,

I am facing problems to use remote desktop connection and I get some critical events related to Remote Display Adapter. I am working on updated Windows 10 Pro version. Here bellow you find the critical event information. Could you, please, help me find a solution for my problem ? Thanks

• <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
• <System> <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" /><EventID>10110</EventID><Version>1</Version><Level>1</Level><Task>64</Task><Opcode>0</Opcode><Keywords>0x2000000000000000</Keywords><TimeCreated SystemTime="2021-06-18T13:06:36.5205660Z" /><EventRecordID>16970</EventRecordID><Correlation /><Execution ProcessID="368" ThreadID="744" /><Channel>System</Channel><Computer>HYPERON</Computer><Security UserID="S-1-5-18" /></System>
• <UserData>
• <UMDFHostProblem xmlns="**http://www.microsoft.com/DriverFrameworks/UserMode/Event**"> <LifetimeId>{1277e4d7-fc6b-4269-8109-e1e55bebae93}</LifetimeId><Problem>8</Problem><DetectedBy>2</DetectedBy><ActiveOperation>0</ActiveOperation><ExitCode>1879048193</ExitCode><Message>0</Message><Status>4294967295</Status></UMDFHostProblem> </UserData> </Event>
• <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
• <System> <Provider Name="Microsoft-Windows-DriverFrameworks-UserMode" Guid="{2e35aaeb-857f-4beb-a418-2e6c0e54d988}" /><EventID>10111</EventID><Version>1</Version><Level>1</Level><Task>64</Task><Opcode>0</Opcode><Keywords>0x2000000000000000</Keywords><TimeCreated SystemTime="2021-06-18T13:06:36.5231813Z" /><EventRecordID>16971</EventRecordID><Correlation /><Execution ProcessID="368" ThreadID="744" /><Channel>System</Channel><Computer>HYPERON</Computer><Security UserID="S-1-5-18" /></System>
• <UserData>
• <UmdfDeviceOffline xmlns="**http://www.microsoft.com/DriverFrameworks/UserMode/Event**"> <LifetimeId>{1277e4d7-fc6b-4269-8109-e1e55bebae93}</LifetimeId><FriendlyName>Microsoft Remote Display Adapter</FriendlyName><Location>(unknown)</Location><InstanceId>SWD\REMOTEDISPLAYENUM\RDPIDD_INDIRECTDISPLAY&SESSIONID_0001</InstanceId><RestartCount>5</RestartCount></UmdfDeviceOffline> </UserData>

</Event>

• <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">
• <System> <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" /><EventID Qualifiers="49152">7034</EventID><Version>0</Version><Level>2</Level><Task>0</Task><Opcode>0</Opcode><Keywords>0x8080000000000000</Keywords><TimeCreated SystemTime="2021-06-18T10:20:41.2351821Z" /><EventRecordID>16680</EventRecordID><Correlation /><Execution ProcessID="364" ThreadID="16788" /><Channel>System</Channel><Computer>HYPERON</Computer><Security /></System>
• <EventData> <Data Name="param1">Services Bureau à distance</Data><Data Name="param2">4</Data><Binary>5400650072006D0053006500720076006900630065000000</Binary></EventData> </Event>

Answer 1

Hi,

Thank you for your answer. I will post a question on Q&A forum.

Best reagrds,

Lotfi Fahem

Answer 2

Hi,

Thank you for writing to Microsoft Community Forums.

We understand the difficulties as you are facing remote desktop connection related issue.

However, for concern/queries related to Remote Desktop Connection, let me help to point you in the right direction. I would suggest you to Ask a question in Q&A forum where you will find professionals with expertise on Remote Desktop Connection and that would be the appropriate forum.

Regards,

Aditya Roy

Microsoft Community – Moderator