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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 88%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKC%3C/text%3E%3C/svg%3E)
i have a computer with the key xxxxx-xxxxx-xxxxx-xxxxx-xxxxx IT WILL NOT ACTIVATE
the first digit is sllghty rubbed off but ive tried everything it looks like
karl
Hi Karl,
What's your system version?
Are you using a retail product key, OEM product key or Volume Licensing Product key for KMS or MAK?
Any error message occur when you try to activate your device with this product key?
Did you activated your computer before or this is the first time to activate this device?
Bests,
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Hi Karl,,
Any update?
Bests,
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I remove key, do not post your product key in public forums. Also try phone activation slui 4 or can the reseller or activation center to confirm.
https://www.microsoft.com/en-us/licensing/existing-customer/activation-centers
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