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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
For logs stored in the App Service file system, the easiest way is to download the ZIP file in the browser at:
https://<app-name>.scm.azurewebsites.net/api/logs/docker/ziphttps://<app-name>.scm.azurewebsites.net/api/dumpFor the windows apps, I tried my App Service application weblink on my mobile device I entered the /api/dump but, nothing happened
This question is related to the following Learning Module
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 43%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
Thank you for reaching out to us on Microsoft Q&A forum.
We will look into this and get back to you soon.
Hi Chukwuma Akunyili ,
If you're using a Windows App Service, accessing logs via /api/dump on your mobile might not initiate the download. Try using a desktop browser or check for access permissions and network stability.
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