Why am I not able to connect this? I had more machines but I deleted those now I have only one left.

Hi Danmark Yoga , Welcome to the Microsoft Q&A Platform! Thank you for asking your question here. We understand from your query that you are experiencing an issue while trying to connect Virtual machine through RDC. Please make sure that port number 3389 is enabled in the Network Security Group. If it's not enabled, please add the RDP port (3389) and attempt the Remote Desktop connection once more. If you have any further queries, do let us know. If the answer is helpful, please click " Accept Answer " and " Upvote it ."

I have made a virtual machine just for learning purpose and when I am trying to connect from RDC it is not getting connected

Accepted answer

Nikhil Duserla 2,180 Reputation points Microsoft Vendor

2024-07-17T15:13:50.55+00:00

Hi Danmark Yoga,

Welcome to the Microsoft Q&A Platform! Thank you for asking your question here.

We understand from your query that you are experiencing an issue while trying to connect Virtual machine through RDC.

Please make sure that port number 3389 is enabled in the Network Security Group. If it's not enabled, please add the RDP port (3389) and attempt the Remote Desktop connection once more.

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it."
Please sign in to rate this answer.

1 person found this answer helpful.
Nikhil Duserla 2,180 Reputation points Microsoft Vendor

2024-07-18T10:33:34.4833333+00:00

Hi Danmark Yoga,

Following up to see if the above answer was helpful. If this answers your query, do click Accept Answer and Yes for was this answer helpful. And, if you have any further query do let us know.

Danmark Yoga 20 Reputation points

2024-07-18T10:36:36.2333333+00:00

I don't know how to correct rdp port3389. It is there but there is no option to enable or something like that. I see this but don't know where to go and what to do next. I deleted my VM and recreated again with a new resource group and trying to connect still this is not getting connected.

Nikhil Duserla 2,180 Reputation points Microsoft Vendor

2024-07-19T02:35:00.6566667+00:00

Hi Danmark Yoga,

Thank you for providing information.

Please follow the below steps:

Navigate to Azure portal>>Virtual Machines>>Select Virtual Machine

Select Networking>>Network settings>>Create port rule>>Inbound port rule>>Select Service RDP>>Add

Wait for some time to update port number and try to RDP.

Open Remote desktop connection>>Give your Public IP>>Click on connect>>Enter Username & Password.

Open Remote desktop connection>>Give your Public IP>>Click on connect>>Enter Username & Password>>click on ok.

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it."

Danmark Yoga 20 Reputation points

2024-07-19T07:03:14.2166667+00:00

I am still not able to connect and you can see the settings, I don't know what is the problem here. It says either the remote computer is turned off or not available when connecting RDP

Nikhil Duserla 2,180 Reputation points Microsoft Vendor

2024-07-19T10:13:12.0133333+00:00

Hi Danmark Yoga,

Thank you for providing information.

The public IP address in the previous image does not match what you are currently attempting.

Please try again with the same IP address and username & password.

If you have any further queries, do let us know.

If the answer is helpful, please click "Accept Answer" and "Upvote it."

Danmark Yoga 20 Reputation points

2024-07-19T11:51:34.83+00:00

not able to connect.

Nikhil Duserla 2,180 Reputation points Microsoft Vendor

2024-07-22T05:19:57.3866667+00:00

Hi Danmark Yoga,

Thank you for the information again. Could you please confirm if you followed the steps below during the VM deployment?

https://learn.microsoft.com/en-us/azure/virtual-machines/windows/quick-create-portal

Also, I would appreciate it if you could confirm whether the subscription is in an active state.

If you have any further queries, do let us know.
Sign in to comment

Use comments to ask for clarification, additional information, or improvements to the question.