Ear setup issue

Ray Crawford 56 Reputation points
2021-04-21T02:56:10.03+00:00

LED #2 is perpetually lit on my ear and the Percept workspace shows it's there, but the in-portal voice demo doesn't work and it doesn't answer. The eye seems to be working, but I'm at a loss with the ear.

Unsure how to proceed.

Azure Percept
Azure Percept
A comprehensive Azure platform with added security for creating edge artificial intelligence solutions.
72 questions
{count} votes

1 answer

Sort by: Most helpful
  1. Mae Dotan 76 Reputation points
    2021-04-21T18:23:46.203+00:00

    Hi @Ray Crawford , did you have any issues going through the out of box experience and loading any other modules?
    Did you purchase the device as part of public preview? have you updated it recently? You can find your ADU version with this command: cat /etc/adu-version
    Following the troubleshooting guide, do you see a speechclient module? Is it running?

    Thanks!

    0 comments No comments

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.