Configure Promapp for automatic user provisioning

The objective of this article is to demonstrate the steps to be performed in Promapp and Microsoft Entra ID to configure Microsoft Entra ID to automatically provision and de-provision users and/or groups to Promapp.

Note

This article describes a connector built on top of the Microsoft Entra user provisioning service. For important details on what this service does, how it works, and frequently asked questions, see Automate user provisioning and deprovisioning to SaaS applications with Microsoft Entra ID.

Prerequisites

The scenario outlined in this article assumes that you already have the following prerequisites:

• A Microsoft Entra tenant
• A Promapp tenant
• A user account in Promapp with Admin permissions.

Assigning users to Promapp

Microsoft Entra ID uses a concept called assignments to determine which users should receive access to selected apps. In the context of automatic user provisioning, only the users and/or groups that have been assigned to an application in Microsoft Entra ID are synchronized.

Before configuring and enabling automatic user provisioning, you should decide which users and/or groups in Microsoft Entra ID need access to Promapp. Once decided, you can assign these users and/or groups to Promapp by following the instructions here:

• Assign a user or group to an enterprise app

Important tips for assigning users to Promapp

• It is recommended that a single Microsoft Entra user is assigned to Promapp to test the automatic user provisioning configuration. Additional users and/or groups may be assigned later.

• When assigning a user to Promapp, you must select any valid application-specific role (if available) in the assignment dialog. Users with the Default Access role are excluded from provisioning.

Set up Promapp for provisioning

1. Sign in to your Promapp Admin Console. Under the user name navigate to My Profile.

   

2. Under Access Tokens click on the Create Token button.

   

3. Provide any name in the Description field and select SCIM from the Scope dropdown menu. Click on the save icon.

   

4. Copy the access token and save it as this will be the only time you can view it. This value will be entered in the Secret Token field in the Provisioning tab of your Promapp application.

   

Add Promapp from the gallery

Before configuring Promapp for automatic user provisioning with Microsoft Entra ID, you need to add Promapp from the Microsoft Entra application gallery to your list of managed SaaS applications.

To add Promapp from the Microsoft Entra application gallery, perform the following steps:

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.
2. Browse to Identity > Applications > Enterprise applications > New application.
3. In the Add from the gallery section, type Promapp, select Promapp in the search box.
4. Select Promapp from results panel and then add the app. Wait a few seconds while the app is added to your tenant.

Configuring automatic user provisioning to Promapp

This section guides you through the steps to configure the Microsoft Entra provisioning service to create, update, and disable users and/or groups in Promapp based on user and/or group assignments in Microsoft Entra ID.

Tip

You may also choose to enable SAML-based single sign-on for Promapp by following the instructions provided in the Promapp Single sign-on article. Single sign-on can be configured independently of automatic user provisioning, although these two features complement each other.

To configure automatic user provisioning for Promapp in Microsoft Entra ID:

1. Sign in to the Microsoft Entra admin center as at least a Cloud Application Administrator.

2. Browse to Identity > Applications > Enterprise applications

   

3. In the applications list, select Promapp.

   

4. Select the Provisioning tab.

   

5. Set the Provisioning Mode to Automatic.

   

6. Under the Admin Credentials section, input https://api.promapp.com/api/scim in Tenant URL. Input the SCIM Authentication Token value retrieved earlier in Secret Token. Click Test Connection to ensure Microsoft Entra ID can connect to Promapp. If the connection fails, ensure your Promapp account has Admin permissions and try again.

   

7. In the Notification Email field, enter the email address of a person or group who should receive the provisioning error notifications and check the checkbox - Send an email notification when a failure occurs.

   

8. Click Save.

9. Under the Mappings section, select Synchronize Microsoft Entra users to Promapp.

10. Review the user attributes that are synchronized from Microsoft Entra ID to Promapp in the Attribute Mapping section. The attributes selected as Matching properties are used to match the user accounts in Promapp for update operations. Select the Save button to commit any changes.

    

11. To configure scoping filters, refer to the following instructions provided in the Scoping filter article.

12. To enable the Microsoft Entra provisioning service for Promapp, change the Provisioning Status to On in the Settings section.

    

13. Define the users and/or groups that you would like to provision to Promapp by choosing the desired values in Scope in the Settings section.

    

14. When you are ready to provision, click Save.

    

This operation starts the initial synchronization of all users and/or groups defined in Scope in the Settings section. The initial sync takes longer to perform than subsequent syncs, which occur approximately every 40 minutes as long as the Microsoft Entra provisioning service is running. You can use the Synchronization Details section to monitor progress and follow links to provisioning activity report, which describes all actions performed by the Microsoft Entra provisioning service on Promapp.

For more information on how to read the Microsoft Entra provisioning logs, see Reporting on automatic user account provisioning.

Additional resources

• Managing user account provisioning for Enterprise Apps
• What is application access and single sign-on with Microsoft Entra ID?

Related content

• Learn how to review logs and get reports on provisioning activity