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GAL Update

Rising Flight 6,456 Reputation points
2021-04-13T14:49:07.167+00:00

Hi All

i have created 10 DLs in office365 and i have deleted them, it has been almost 48 hours that i have deleted the DLs and still i am seeing them in GAL. is there anyway which we can update the GAL in office365

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

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Answer accepted by question author

Andy David - MVP 160.2K Reputation points MVP Volunteer Moderator
2021-04-13T14:52:45.997+00:00

It more likely your client, not the GAL itself.

Do you see them in OWA? If not, then you know its the client

Download a new OAB

https://learn.microsoft.com/en-us/exchange/address-books/offline-address-books/offline-address-books#how-users-download-offline-address-books

In Outlook, click File > Account Settings > Download Address Book.

On the Offline address book dialog box that's displayed, make the following selections:

Download changes since last Send/Receive: By default, this check box is selected. Unchecking this box causes a full download of the OAB.

Choose address book: This drop-down list will display the offline address books that are available to you. Depending on what an admin has configured, you might see only one value here (for example, the global address list).

Click OK. The OAB is downloaded and saved on your computer.

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