3,884 questions with Microsoft Security | Microsoft Entra | Microsoft Entra External ID tags

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1 answer

Cannot delete Microsoft Entra tenant - system enterprise applications blocking deletion

Hello, I am trying to delete my Default Directory tenant (Tenant ID: PII) as part of closing my personal Microsoft account. The tenant deletion checklist shows all items green except for 'Enterprise Applications', which has an orange warning with a…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-21T06:53:03.6233333+00:00
Shubham Kumar 0 Reputation points
edited a comment 2026-04-22T01:46:11.09+00:00
Shubham Kumar 0 Reputation points
0 answers

Unable to get Entra login to function on Azure Arc enabled Windows Server 2025 hybrid system

I have followed all the available documentation, but I am still getting the message when attempting to login to an Arc configured on prem Windows Server 2025 Standard system: 'The sign-in method you're trying to use isn't allowed. Try a different sign-in…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T17:09:06.16+00:00
Anthony Ries 0 Reputation points
commented 2026-04-22T00:55:41.37+00:00
Rukmini 36,955 Reputation points Microsoft External Staff Moderator
1 answer

Cannot access my Azure tenant – personal Microsoft account orphaned (AADSTS160021)

Hello, My personal Microsoft account (******@gmail.com) owns an Azure subscription that is still active and sending budget alerts (budget name: lim10eur). However, I can no longer access the tenant. When I sign in to https://portal.azure.com, I am…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-01T08:55:19.4166667+00:00
KevinC 20 Reputation points
edited the question 2026-04-22T00:22:10.27+00:00
Sridevi Machavarapu 27,395 Reputation points Microsoft External Staff Moderator
2 answers

In azure b2c custom policy, extension jwt tokens are not coming in sign-in claims

In azure b2c custom policy, extension jwt tokens are not coming in sign-in claims

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-18T19:32:33.53+00:00
Alok Sahoo 0 Reputation points
commented 2026-04-21T23:24:33.8233333+00:00
RoryB 540 Reputation points
1 answer

Unable to delete my tenant due to whatever github mess

Read below. https://learn.microsoft.com/en-us/answers/questions/5859147/personal-account-deletion-results-in-you-need-to-l https://learn.microsoft.com/en-us/answers/questions/5859289/personal-account-sign-in-failed-tenant-has-been-bl

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-16T15:19:25.9166667+00:00
Nick • 0 Reputation points
answered 2026-04-21T18:05:34.3133333+00:00
Nick • 0 Reputation points
1 answer

Personal account sign in failed - Tenant has been blocked due to inactivity

Please fix this. I'm trying to login to azure and delete my account from the close account microsoft page but I keep getting this organization error. Read below for error details. Sign-in failed Error code: interaction_required Error message:…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-14T10:39:11.0433333+00:00
Nick • 0 Reputation points
commented 2026-04-21T18:04:50.61+00:00
Nick • 0 Reputation points
0 answers

Entra External ID: Federated email claim not present in OnAttributeCollectionStart/Submit payload

We are using a federated OIDC identity provider with Microsoft Entra External ID. The email claim is successful: returned from the IdP mapped via OIDC claim mapping (email -> email) correctly prefilled in the UI during sign-up However, email is…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T14:05:29.75+00:00
Yuliia Bashko 80 Reputation points
commented 2026-04-21T16:15:20.96+00:00
Shubham Sharma 13,500 Reputation points Microsoft External Staff Moderator
1 answer

B2B guest sign-in blocked with error 530035 — "Invitations blocked due to suspicious activity" on tenant waltercole1997gmail789

Service: Microsoft Entra ID (Azure Active Directory) Problem type: Sign-in and Multi-Factor Authentication → User cannot sign in to application Summary Issue: B2B guest accounts from a specific domain are blocked with error 530035.

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-01T20:06:59.2366667+00:00
Dylan Levsey 0 Reputation points
answered 2026-04-21T15:43:18.38+00:00
Catherine Kyalo 3,085 Reputation points Microsoft Employee
1 answer

ERROR Invitations are blocked for this directory due to suspicious activity. Please contact Microsoft support for help

we are using Graph API to create folders and files in our SharePoint and then share them with external users. the issue is that when we use the https://graph.microsoft.com/v1.0/invitations API to add a external user to our tenant, the request is…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-03-23T10:30:25.0633333+00:00
Hao Xu 0 Reputation points
answered 2026-04-21T15:29:18.4833333+00:00
Catherine Kyalo 3,085 Reputation points Microsoft Employee
0 answers

Entra ID B2B invitations blocked due to suspicious activity on new tenant (no direct support available)

We have a Microsoft Entra ID tenant where ALL B2B invitations are blocked. Error returned by the portal and Microsoft Graph: "Invitations are blocked for this directory due to suspicious activity" Context: Only ~12 manual B2B invitations…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-21T10:45:45.41+00:00
Cristiano Quadrini 5 Reputation points
commented 2026-04-21T10:57:38.7233333+00:00
Thanmayi Godithi 9,045 Reputation points Microsoft External Staff Moderator
2 answers

Sign-in failed Error code: interaction_required

Getting the below error when trying to login into Azure portal: Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-01T05:43:48.8366667+00:00
Zhengyi Yang 0 Reputation points
edited an answer 2026-04-21T10:29:18.7933333+00:00
Shubham Sharma 13,500 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

AADSTS500222: The tenant or user does not support native credential recovery

Hi, We're having issues on an External Entra Id: Two identical users, created with the same scheduled job. What we need help confirming: What exact user or tenant conditions cause AADSTS500222 in Entra External ID Native Auth? Is there any known…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T08:49:37.1766667+00:00
Tobias Andersson 20 Reputation points
accepted 2026-04-21T07:18:00.1166667+00:00
Tobias Andersson 20 Reputation points
1 answer

Token Exchange from an External IDP OIDC Provider to Workforce tenant

Morning, I am trying to figure out if I can configure a Workforce Tenant to trust an Access Token from an External IDP OIDC Provider. I know I cannot setup an OIDC IDP Provider in a WorkForce tenant, and this has to be done in an External Tenant, so this…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-20T01:10:56.6566667+00:00
Nicholas Irving 0 Reputation points
edited an answer 2026-04-21T02:17:38.2266667+00:00
Rukmini 36,955 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Add Users

I am the Global Administrator for a higher education institution. I manage a dual-enrollment program in partnership with another institution, which provisions user accounts for participating students. Our institution provisions accounts for course…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-18T17:40:31.1833333+00:00
Alexus Locke 0 Reputation points
edited a comment 2026-04-21T01:50:24.7933333+00:00
Rukmini 36,955 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Provider Not Appearing in User Flow Configuration in Entra Id

Hi Team, While following your documentation for creating the user flow, I can see that the Microsoft provider is mentioned as an available option. However, when I try to configure it on my end, the Microsoft provider does not appear in the list of…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-15T13:15:14.94+00:00
TanishSuthar 0 Reputation points
answered 2026-04-20T23:43:56.1066667+00:00
RoryB 540 Reputation points
1 answer

I am still having Cross-Tenant Access setup issues.

Greetings Helpdesk support, I had requested assistance previously for cross tenant access help and I am getting the same errors and issues despite following helpdesk setup directions. This can be observed in the following screenshots. My tenant is…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T16:42:27.74+00:00
alicia stover 0 Reputation points
commented 2026-04-20T22:07:18.4266667+00:00
Sridevi Machavarapu 27,395 Reputation points Microsoft External Staff Moderator
2 answers

Clarification on Refresh Token Lifetime for External ID (Email OTP vs Other Flows)

Hi Microsoft Team, We are currently using Azure AD B2C / External Identities (CIAM) with a standard User Flow (SignUpSignIn) configured with the following identity providers: Email one-time passcode (OTP) authentication Social logins (Google and…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-14T09:04:17.5866667+00:00
Ireni Srinivas Raghuveer 0 Reputation points
commented 2026-04-20T11:32:01.45+00:00
Shubham Sharma 13,500 Reputation points Microsoft External Staff Moderator
1 answer

I'm trying to delete a Tenant but it will not let me

Hi , I create (about a week ago) a new External Tenant to try and get web app authentication going. Now I don't need the tenant anymore as I have changed my design. I have gone to Microsoft Entra ID and then Manage Tenants , I select my Tenant and click…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-14T01:20:30.67+00:00
Greg Obleshchuk 25 Reputation points
commented 2026-04-20T05:07:59.8433333+00:00
Rukmini 36,955 Reputation points Microsoft External Staff Moderator
0 answers

Invitations are blocked for this directory due to suspicious activity

We have encountered an issue where we are unable to invite any new B2B users to our Azure tenant. Seems to be a security mechanism that has kicked in automatically due to increased activity. Response from the API: Entra External ID: Invitations are…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-03-11T10:47:59.5866667+00:00
Carl Schmidt 25 Reputation points
edited a comment 2026-04-18T17:45:55.3266667+00:00
Alexus Locke 0 Reputation points
1 answer

My personal Azure tenant has been blocked due to inactivity

Hi I get the error while trying to login to my Azure account. Please help. Sign-in failed Error code: interaction_required Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant…

Microsoft Security | Microsoft Entra | Microsoft Entra External ID
asked 2026-04-17T22:31:02.37+00:00
Sreeni 5 Reputation points
commented 2026-04-18T02:18:18.17+00:00
Sridevi Machavarapu 27,395 Reputation points Microsoft External Staff Moderator