Send email to multiple recipients

You can send an email to multiple recipients by using email templates. This is known as direct or bulk emailing. By default, the direct email feature is disabled. An administrator must enable the direct email feature by selecting Yes for Enable Send Direct Email Action in Unified Interface for Send Email enabled tables on the Email tab in the System Settings dialog box. More information: System Settings Email tab

To send email to multiple recipients

  1. In the site map for the model-driven app, select a table to which you want to send email. For example, Contacts.

  2. In the list of rows, select the contacts you want to send an email to.

  3. On the command bar, select Send Direct Email.

    Select multiple contacts and then select Send Direct Email.

  4. In the Send Email pane, select an email template from the Template list.


    • If you have multiple rows that span multiple pages, you can select one of following options from the To list:
      • All rows on current page: Sends the email to all rows displayed on the current page.
      • All rows on all pages: Sends the email to all the stored rows.
    • If a few rows don't have an email address or they have an invalid email address, those rows will be skipped from sending the email.
  5. Select Send.

    Send email to multiple recipients.

Check the status of bulk email action

You can check the status of bulk email action on the System Jobs page. You can see whether the bulk email job has failed or succeeded. If a job has failed, you can open the failed job to see its details.

To check the bulk email status

  1. In your app, select the Settings icon, and then select Advanced Settings.

    Advanced settings.

    The Business Management page opens in a new browser tab.

  2. On the navigation bar, select Settings, and then under System, select System Jobs.

    A list of system jobs is displayed.

    List of system jobs.

  3. In the grid header, select Filter Filter icon to filter system jobs..

  4. In the System Job Type column header, select the down arrow, select Bulk Email, and then select OK.

    Bulk email filter.

    Bulk email jobs are displayed with their corresponding status.

    Bulk email jobs.

  5. Double-click the failed job to see its details.

See also

System Settings Email tab