Availability in Canada

  • Article
  • 2 minutes to read
  • Applies to:
    Skype for Business, Microsoft Teams

Find another country or region, or learn more about country and region availability for Audio Conferencing and calling plans.

Here are the Microsoft 365 and Office 365 services for Skype for Business and Microsoft Teams available for Canada.

Audio Conferencing

Feature Details
Is Audio Conferencing available for purchase?
Yes
Are phone numbers automatically assigned for Audio Conferencing?
Yes, for:
  • Toronto
If you want dedicated phone numbers, see Getting service phone numbers for Skype for Business and Microsoft Teams.
Dial-out capability using the Call Me feature
Available

Phone System

Feature Details
Is Phone System available for purchase?
Yes
Auto attendants
Available
Call queues
Available
Voicemail
Available

Calling Plans

Feature Details
Calling Plans are available to purchase? Yes
Minutes available for Calling Plans. There are five plan options available per calendar month:
  • Pay-As-You-Go Calling Plan
  • 120 minutes Domestic Calling Plan
  • 240 minutes Domestic Calling Plan
  • 3,000 minutes Domestic Calling Plan
  • International Calling Plan: 3,000 minutes of domestic or 600 minutes of international calling (whichever is reached first in the calendar month)
Can make outbound calls to premium numbers?
Not supported at this time.
Can make outbound calls to?
To 196 countries, including these.

Note

When a Calling Plan (domestic or domestic and international) user in the U.S. dials a phone number in Canada, it will be treated as a domestic call. This is also the case when a user in Canada dials a phone number in the U.S. However, if you also use calling plan policies to limit user dial-out to “domestic” only, a U.S. user won't be able to call Canada and likewise, a Canada user won't be able to call a U.S. user.

Note

Calls to the U.S. are treated as domestic calls.

Toll and toll-free numbers for services

Feature Details
What capitals or major cities can you get toll numbers for?
  • Calgary
  • Montreal
  • Toronto
  • Vancouver
  • Winnipeg
Are toll numbers available?
Yes
Are toll-free numbers available?
Yes

If you want to get toll and toll-free phone numbers for Audio Conferencing, Auto attendants, and Call queues, see Getting service phone numbers for Skype for Business and Microsoft Teams.

Communications Credits

Feature Details
Are Communications Credits available?
Yes

If you want to set them up, see Set up Communications Credits for your organization.

Getting service phone numbers for Skype for Business and Microsoft Teams

Country and region availability for Audio Conferencing and Calling Plans