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Manage the Audio Conferencing settings for your organization in Microsoft Teams

  • Article
  • Applies to:
    Microsoft Teams

It might be easier for you to see all of the audio conferencing settings for Microsoft Teams in one place.

Note

We are frequently updating how you can manage features, so the steps here might be a little different from what you see.

Assign an Audio Conferencing license

Note

You can't assign licenses using Teams. You must use the Microsoft 365 admin center. See Assign Microsoft Teams add-on licenses.

To assign a license for a user

  1. Sign in to Microsoft 365 with your work or school account.

  2. In the left navigation of the Microsoft 365 admin center, go to Users > Active users, and then select the user or users from the list of available users.

    Note

    If you are assigning licenses to up to 20 users at the same time, you can use the Select a view drop-down then choose one of the options or create your own view. Then click Edit, Next twice then select the license and click Submit.

  3. In the Action pane under Product licenses, select Edit.

  4. On the Product Licenses page, turn on Audio Conferencing and then select Save. For more on licensing, see Microsoft Teams add-on licensing.

    Note

    After you assign the license, Microsoft might not appear initially in the list as an audio conferencing provider. If this happens, either log out of the admin center or press CTRL+F5 to refresh the browser window.

Enable or disable emails sent to audio conferencing users

Enable or disable using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, select Bridge settings.

  3. In the Bridge settings pane, enable or disable Automatically send emails to users if their dial-in settings change.

  4. Select Save.

Enable or disable using Windows PowerShell

For more information, see Microsoft Teams PowerShell reference.

Reset a conference organizer's PIN

Each meeting that a user schedules gets assigned a unique conference ID. Although a conference ID is automatically created and assigned to a user, there might be times when a user doesn't want to use or lost their conference ID. You can set the ID to a specific number.

Reset a conference organizer's PIN using the Microsoft Teams admin center

  1. In the left navigation, select Users, and then select the user from the list of available users.

  2. Under Audio Conferencing, select Reset PIN, and then select Reset.

Users receive an email with their PIN when they're enabled for audio conferencing or when the PIN is reset. But if you disabled automatically sending emails, a PIN reset email isn't sent and you have to manually send the PIN to the user. The PIN is only shown once after the reset. Once it is displayed after being reset, the PIN isn't be shown anymore on the user properties; instead, ***** will be shown.

See Reset the Audio Conferencing PIN.

Send an email with Audio Conferencing information to a user

Send an email using the Microsoft Teams admin center

  1. In the left navigation, select Users, and then select the user from the list of available users.

  2. Under Audio Conferencing, select Send conference info in email.

    Note

    When you do this, the audio conferencing PIN isn't sent to the user.

See Send an email to a user with their Audio Conferencing information.

Set the phone numbers included on invites

Set invite phone numbers using the Microsoft Teams admin center

Refer to Set the phone numbers included on invites in Microsoft Teams.

Note

You can also set phone numbers by adding them to the TeamsAudioconferencingpolicy and assigning the policy to your users. Toll and toll-free phone numbers added to the policy take precedence over the phone numbers set individually for users via the audio conferencing settings pane. If no phone numbers are added to the Teamsaudioconferencingpolicy, then the phone number set individually for users via the audio conferencing settings pane will be displayed in Microsoft Teams meeting requests. Audio Conferencing policy settings for toll and toll-free numbers has more information.

Choose audio conferencing bridge settings

Set the meeting experience when callers join a meeting using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, select Bridge settings.

  3. In the Bridge settings pane, enable or disable Meeting entry and exit notifications.

    This setting is enabled by default. If you disable this option, users who already joined the meeting by default aren't notified when someone enters or leaves the meeting.

  4. Under Entry/exit announcement type, choose either Tones or Names or phone numbers.

    If you choose Names or phone numbers, you can also choose to enable or disable Ask callers to record their name before joining the meeting.

    Note

    By default, external participants can't see the phone numbers of dialed-in participants. If you want to maintain the privacy of these phone numbers, select Tones for Entry/exit announcement type (this prevents the numbers from being read out by Teams).

  5. Select Save.

See Change the settings for an Audio Conferencing bridge.

Set the PIN length for meetings

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, select Bridge settings.

  3. In the Bridge settings pane, enter the number of digits you want for the PIN in the PIN length list, and then select Save.

    The PIN must be between 4 and 12 digits. The default is 5.

See Change the settings for an Audio Conferencing bridge.

Enable or disable email from being sent to audio users

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. At the top of the Conference Bridges page, select Bridge settings.

  3. In the Bridge settings pane, enable or disable Automatically send emails to users if their audio conferencing settings change.

  4. Select Save.

    You can also send email to the user with the audio conferencing settings, by going to the user's audio conferencing properties and clicking Send conference info in email.

    If you do this, an email is sent that only includes the conference phone number, but the PIN isn't included.

See Send an email to a user with their Audio Conferencing information.

See and set the primary (default) and secondary (alternate) languages on an audio conferencing bridge

See primary and secondary languages using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. Select a phone number from the list and select Edit.

  3. Choose the languages you want under Default language and Alternate languages (optional).

  4. Select Save.

See Set auto attendant languages for Audio Conferencing.

See audio conferencing dial-in numbers using the Microsoft Teams admin center

  1. In the left navigation, go to Meetings > Conference Bridges.

  2. Select a phone number from the list and select Edit. Here you can:

    • View the phone numbers that are to be used for Audio Conferencing.

    • View the location, and the primary language that the Audio Conferencing auto attendant uses.

See See a list of Audio Conferencing numbers.

Setting audio conferencing dial-in numbers in PowerShell

You can set a user's audio conferencing toll and toll-free number in PowerShell.

  1. Connect to the Microsoft Teams service.
PS C:\> Connect-MicrosoftTeams
  1. Assign a toll number to a user (for example, assign the toll number +612 800 0000 to sarah@contoso.com).
PS C:\> Set-CsOnlineDialInConferencingUser sarah@contoso.com -ServiceNumber 6128000000
  1. Optional: assign a toll-free number to a user (for example, assign the toll-free number +61 1800 000 000 to sarah@contoso.com).
PS C:\> Set-CsOnlineDialInConferencingUser sarah@contoso.com -ServiceNumber 61280001234

Note

You can only assign toll or toll-free numbers that are registered within your tenant.

Want to know more about Windows PowerShell?

Windows PowerShell is all about managing users and what users are allowed or not allowed to do. With Windows PowerShell, you can manage Microsoft 365 or Office 365 using a single point of administration that can simplify your daily work when you have multiple tasks to do. To get started with Windows PowerShell, see these topics:

For more information about Windows PowerShell, see Microsoft Teams PowerShell reference.