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Excel constantly crashing

Anonymous
2023-12-07T15:00:55+00:00

Excel crashes when I'm doing anything besides typing such as changing font or text color. I've tried opening in safe mode and disabling add-ons but that doesn't fix the issue. I've ran the SaRa tool but that didn't seem to help either. Uninstalled/reinstalled office, ran quick and online repair. This happens whether on a blank document or an old saved document

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2023-12-13T00:06:27+00:00

    I had Excel start crashing today while opening .xlsx data logger files. The file would open with the yellow "Enable Editing" bar highlighted, I would click it, click anywhere within the page, then Excel would immediately close. I tried something new - right-clicked on the Excel file and used "Open With". I selected the Chrome browser because it was an option. Chrome immediately prompted me to save the file, so I saved it with "resaved with Chrome" appended to the filename. That solved it.

    I just updated my Office files per Tin Zhang's advice - thank you for that. We'll see how it goes.

    *** UPDATE *** I still have Excel crashing on half my files, but opening the files with Chrome and resaving the files is working.

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  2. Anonymous
    2023-12-07T17:02:06+00:00

    Dear Jarr304

    Good day! Thank you for posting to Microsoft Community. We are happy to help you

    Please check if there are any updates of Office. You can update your Office applications in the following ways: Open Excel -> File -> Account ->Update Options ->Update Now.

    If your Office has been updated to the latest version, you can also try the following methods:

    1. Opening Office apps in safe mode to check whether there is an add-in or extension that may be causing a problem on startup.
    2. Performing a clean boot in Windows determine whether a background program is interfering with your Office application.

    Trying the above steps can greatly help us reduce this phenomenon, thank you for understanding that sometimes the initial suggestion may not help you immediately, if you still experience this situation, please inform us of the following information:

    • The version information of Excel you are using (File - Account - version information)
    • Does this happen with other Office applications (e.g. Word)?

    We look forward to your reply. Thanks for your cooperation.

    Sincerely,

    Tin | Microsoft Community Moderator

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