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Why do they think it’s ethical to charge you for a year of the maximum level of a program that you didn’t sign up for to start with?

Anonymous
2024-08-20T21:07:10+00:00

Do not under any circumstances trust them with your card info they have not ethics in the way they choose to use your card. Some how the 200$ I have paid in the last 2 years for Microsoft 365 family annual charge they have hit is not enough to justify speaking to me or even responding to my requests.

This is a disgrace and I will be doing my best to keep myself any anyone else I know from giving another dollar to a company I have happily used for almost 20 years now. The most shameful display of customer support.

Microsoft 365 and Office | Word | For home | Windows

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  1. Stefan Blom 342K Reputation points MVP Volunteer Moderator
    2024-08-21T08:21:33+00:00

    For information on how to cancel a Microsoft subscription, see https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b.

    If you have a technical question on how to use Word or the other Office programs, you can ask questions in the forum.

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  2. Anonymous
    2024-08-21T08:10:21+00:00

    In any Office component > Help > Contact support (Only for Tech issues, not billing)

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