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Possible SCAM for Microsoft Office 365

Anonymous
2024-11-14T16:38:46+00:00

SCAM INVOICE received in Hotmail today.

I received an invoice for Office 365 Business Standard for $264 that I did not order or subscribe to.

Invoice number listed as 00***93. Phone number listed is (87***95; Redmond, Washington.

I did not subscribe or order this. Just thought you should be aware of this as it is possibly happening to others.

Thank you.

Microsoft 365 and Office | Subscription, account, billing | For home | Other

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Anonymous
2024-11-15T06:11:25+00:00

Dear Mary D 330,

Thanks for visiting Microsoft Community.  I am happy to help you.

I've learned that you may have received a fraudulent invoice.

You log on to https://account.microsoft.com/ and look in Services & Subscriptions to see if your account is subscribed to a Microsoft product, if not, please be assured that there will be no erroneous chargebacks.

Thank you very much for promptly feeding back to us this important information about the possible fraud regarding Office 365. Your vigilance and the act of actively communicating with us are of great significance for us to safeguard the rights and interests of the vast number of users and maintain the security of the Microsoft product usage environment.

We attach great importance to the matter of the fraudulent invoice for the service you didn't subscribe to that you mentioned. We will immediately arrange for relevant teams to conduct in-depth investigations based on clues such as the invoice number, phone number, and address, and do our best to prevent more users from encountering such problems. Once again, we sincerely thank you for your trust and support. If you have any further discoveries or questions later, please feel free to contact us at any time.

You can check this support article to get more information:

Phishing and suspicious behavior in Outlook - Microsoft Support

Wish you a happy life!

Best regards

Miyeon.S - MSFT |Microsoft Community Support Specialist

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  1. Anonymous
    2024-11-16T05:04:27+00:00

    I received exact same email. Seems instead of Microsoft sending people on a goose chase of looking to see if they are subscribed you could look into the validity of this letter and if it's scam say so.

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