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Download Button missing when selecting multiple files

Anonymous
2025-06-04T03:08:21+00:00

I send links to files/folders regularly and for the past week or so, I've gotten questions from some clients asking why they can't download multiple files anymore. It seems to happen once a year and is a bug that's quickly fixed... Anyone else having this issue lately?

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2025-06-24T04:06:41+00:00

    Yes, I've used OneDrive for over 10 years, and no support response, and still having this issue. I've switched services temporarily, but it may be permanent if they can't address this.

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  2. Anonymous
    2025-06-20T02:36:00+00:00

    Crickets from Microsoft on this issue - not even a reply from the Microsoft agent on this chain.... very disappointed as I have used OneDrive for several years and this is a major issue for supplying people with multiple files. Please update status with a workaround fix to this issue!!

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  3. Anonymous
    2025-06-14T00:22:06+00:00

    I am having the same issue. I deliver multiple files to clients and need this 'download' feature for them to download all files - not just one at a time! This seems to be a huge issue with OneDrive - is there a work-around or resolution for this issue?! Please advise ASAP

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  4. Anonymous
    2025-06-09T13:04:14+00:00

    I have submitted a support request (3 days ago, no answer yet), but yes, as stated above, Incognito windows, several new test folders, tested in private windows, on different computers, and on 3 different networks, all result in the same issue with not being able to download the whole folder or multiple files at once.

    If you say there are others reporting this (first post), I don't see why you think it's a specific account problem with my account.

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  5. Anonymous
    2025-06-06T13:59:19+00:00
    1. Yes, I have tried multiple browsers on several different machines, as well as Private windows.
    2. The issue is when I send someone else a link to download multiple files, the Download button is there. This isn't just on my own machine, as I use the Sync Client.
    3. No solve.

    I also unshared (removed link) and created a new one. Same issue.

    When you select ONE file, you get:

    When you select more than one file, the Download button disappears:

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