Miscellaneous topics that do not fit into specific categories.
Hi, I'm John! I will help you with this.
Are you using personal Microsoft account?
If so please follow these steps below:
- Here is the link: https://support.microsoft.com/home/contact
- Type this keyword and press Enter: Contact Support.
- At the bottom, click "Sign in to contact support" and sign in with your Personal Microsoft account (Not work or school account), or click "Contact Support" if you're already signed in.
- In Product and services, select "Windows".
- In Category, select "Technical support."
- Click "Chat with a support agent in your web browser".
If you ever find yourself stuck in a loop, please use the keywords "Contact Support" or "Live Chat" (without the quotes) and click "Contact Support" at the bottom.
I really hope this information is helpful! :)
If the issue persists, please provide more details by answering my questions.
Click "Add comment" below to let me know.
Regards,
John J.D.