how to fix msinfo error- cannot access the windows management instrumentation software

Hi, Marty, thank you for posting here in the Microsoft community, if you're having trouble with Microsoft System Information (MSInfo) and it reports an inability to access Windows Management Instrumentation (WMI), follow these steps to troubleshoot the issue:

First, Re-register WMI Components, open an elevated Command Prompt (Run as Administrator) and enter:

winmgmt /salvagerepository

winmgmt /rebuildrepository

Restart your computer afterward.

Next, Check for Corrupted WMI Files, Clean up WMI files with:

cd %windir%\system32\wbem

for /f %s in ('dir /b *.dll') do regsvr32 /s %s

for /f %s in ('dir /b *.mof') do mofcomp %s

Also, Verify WMI Services, Ensure the following services are running (set to Automatic) in services.msc in Windows Management Instrumentation (Winmgmt) or WMI Performance Adapter.

Repair Windows, If the issue persists, consider a repair installation. Download the Windows 10 installation media and select the Upgrade option to keep files and apps. https://www.microsoft.com/en-us/software-download/windows10

Also, Check Event Viewer, Look for WMI-related error messages in the Event Viewer under Windows Logs > Application.

Also, Third-Party Security Programs Temporarily disable any third-party antivirus software that might interfere with WMI.

Update Windows, make sure your Windows 10 is fully updated via Settings > Update & Security.

If MSInfo still doesn't work after these steps, you may need to seek further assistance from Microsoft Support. https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

I hope this helps you out, let me know

Chard