How to fix Install error - 0x800f020b

The error code 0x800f020b typically indicates that the required files for the update are not found or are corrupted. To resolve this issue when trying to install updates related to Windows Printer, you can follow these steps:

1. Check Windows Update Service: Ensure that the Windows Update service is running. You can do this by searching for "Services" in the Start menu, finding "Windows Update," and ensuring it is set to "Running."
2. Run Windows Update Troubleshooter: Go to Settings > Update & Security > Troubleshoot > Additional troubleshooters, and run the Windows Update troubleshooter to detect and fix issues automatically.
3. Check for Corrupted Files: Use the System File Checker tool to repair missing or corrupted system files. Open Command Prompt as an administrator and run the command:

      sfc /scannow
   

4. Reset Windows Update Components: You may need to reset the Windows Update components. Open Command Prompt as an administrator and execute the following commands one by one:

      net stop wuauserv
      net stop cryptSvc
      net stop bits
      net stop msiserver
      net start wuauserv
      net start cryptSvc
      net start bits
      net start msiserver
   

5. Check for Device Drivers: Ensure that the printer drivers are up to date. You can do this by visiting the printer manufacturer's website and downloading the latest drivers.
6. Reinstall the Printer: If the issue persists, try removing the printer from your system and then reinstalling it. Go to Settings > Devices > Printers & scanners, select your printer, and click "Remove device." Then, add it back again.

If these steps do not resolve the issue, you may need to refer to the Microsoft support documentation for further assistance.

References:

• Troubleshoot Windows Update installation error 0x800f0831 CBS_E_STORE_CORRUPTION
• A printer driver cannot be installed through Windows Update in Windows Server 2016 and Windows Server 2019