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How can I add in Autheticator App my Roblox acc. I have a. New number and I don’t have my data’s anymore on it

Suleiman Asmahan 0 Reputation points
2025-11-19T04:27:27.5666667+00:00

On my old phone i had all my codes and data’s on my Autheticator app but now I have a new phone and don’t have my codes and dates anymore what should I do?

Moved from: System Center Service Manager

Microsoft Security | Microsoft Authenticator
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  1. Carl-L 15,340 Reputation points Microsoft External Staff Moderator
    2025-11-19T09:05:30.7566667+00:00

    Hello Suleiman Asmahan,

    Welcome to Microsoft Q&A forum. It's my pleasure to help you today.

    I understand that you'd like to add your Roblox account to your Authenticator app. Microsoft Authenticator app has a cloud storage option, if it is on, you can just sign in with your Microsoft Account, and your account information will be pulled from your account. May I know if you still have access to your old phone? Also, may I know if you are able to log in to your Microsoft account and Roblox account right now?

    I'm waiting for your reply so we can work on it together.

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  2. AI answer

    2025-11-19T04:28:48.9833333+00:00

    To add your Roblox account to the Authenticator app on your new phone, you will need to go through the recovery process since you no longer have access to your old phone or its data. Here are the steps you can follow:

    1. Recover Your Roblox Account: Go to the Roblox website and use the account recovery options. You may need to verify your identity through email or other means.
    2. Set Up Authenticator: Once you regain access to your account, you can set up the Authenticator app on your new phone. Download the app from the App Store or Google Play Store if you haven't done so already.
    3. Add Your Account: In the Authenticator app, tap on the option to add a new account. You may need to scan a QR code or enter a setup key provided by Roblox during the account recovery process.
    4. Complete Two-Factor Authentication Setup: Follow the prompts to complete the setup of two-factor authentication for your Roblox account.

    If you encounter issues during this process, consider reaching out to Roblox support for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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