A family of Microsoft word processing software products for creating web, email, and print documents.
Dear chcsep
Welcome to Q&A forum.
Thank you for reaching out and sharing the details of your issue. After reviewing the information provided and conducting tests in my environment, I’d like to share my findings and recommendations. The two special characters you are using:
- 🅪 (U+1F16A – Marque commerciale)
- 🅫 (U+1F16B – Marque déposée)
belong to the extended Unicode block (Enclosed Alphanumeric Supplement). Unfortunately, the default fonts available on macOS (such as San Francisco, Helvetica, Times New Roman, Arial, etc.) do not support this Unicode block. Additionally, Microsoft Word on macOS does not implement a fallback mechanism similar to Google Docs or modern browsers.
As a result, if the selected font does not support these characters, Word will display them as empty boxes.
You can follow these steps:
- Download and install fonts that support these characters, such as Noto Sans Symbols 2 or Symbola, and apply them to the relevant text in your Word document. We also recommend enabling the Embed fonts in the file option when saving the document to ensure proper display for recipients.
- Noto Sans Symbols 2 (Google Fonts): https://fonts.google.com/noto/specimen/Noto+Sans+Symbols+2
- Symbola (Font Library): https://fontlibrary.org/en/font/symbola
Note: Microsoft is providing this information as a convenience to you. These sites are not controlled by Microsoft, and Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please ensure that you fully understand the risks before using any suggestions from the above link.
- If installing fonts is not feasible, exporting the document as a PDF will preserve the characters and ensure accurate display across all devices.
I hope this information is helpful. Please try these steps and let us know if you encounter any issues or require further assistance. We are happy to support you.
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