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Error: 0x8024500c DISM failed. No operation was performed.

Mondli Mafooa 0 Reputation points
2026-01-27T10:43:05.6433333+00:00

Hi There

I run windows 11 Enterprise N

Version 10.0.26100 Build 26100

I am struggling to install Media Pack for this OS version.

have tried the following commands,

C:\Windows\System32>DISM /Online /Cleanup-Image /RestoreHealth

Deployment Image Servicing and Management tool

Version: 10.0.26100.1150

Image Version: 10.0.26100.1742

[==========================100.0%==========================] The restore operation completed successfully.

The operation completed successfully.

C:\Windows\System32>DISM /Online /Add-Capability /CapabilityName:Media.MediaFeaturePack~~~~0.0.1.0

Deployment Image Servicing and Management tool

Version: 10.0.26100.1150

Image Version: 10.0.26100.1742

[==========================100.0%==========================]

Error: 0x8024500c

DISM failed. No operation was performed.

For more information, review the log file.

The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

C:\Windows\System32>

Even tried mounting an ISO from windows 10 to call the feature from there, but that does not help as well.

your assistance would be highly appreciated.

Windows for business | Windows 365 Enterprise
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  1. Jason Nguyen Tran 19,305 Reputation points Independent Advisor
    2026-01-30T03:17:18.3766667+00:00

    Hi Mondli Mafooa,

    Just checking in to see whether the issue has been resolved. Let me know if you need any further assistance from my side.

    If you found the answer helpful, selecting Accept Answer would be greatly appreciated 😊

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  2. Jason Nguyen Tran 19,305 Reputation points Independent Advisor
    2026-01-27T11:28:23.0333333+00:00

    Hi Mondli Mafooa,

    The error code 0x8024500c usually indicates that DISM was unable to reach the Windows Update service or the Feature on Demand repository, which is why no operation was performed even though the command syntax was correct. Since you are running Windows 11 Enterprise N, the Media Feature Pack is delivered as a Feature on Demand package and must be downloaded directly from Microsoft’s update servers.

    First, please ensure that your system can reach Windows Update endpoints without being blocked by a proxy, VPN, or firewall. If connectivity is restricted, DISM will fail with this error. You can test this by running Get-WindowsCapability -Online | findstr Media in PowerShell to confirm whether the Media Feature Pack is listed and available.

    Second, try installing the feature using PowerShell instead of DISM:

    Add-WindowsCapability -Online -Name Media.MediaFeaturePack~~~~0.0.1.0

    This often provides clearer error messages and can succeed where DISM fails.

    If the feature still does not install, check that you are on the latest cumulative update for Windows 11 Enterprise N. Sometimes the Feature on Demand catalog is updated only after certain servicing updates are applied.

    As a fallback, you can manually download the Media Feature Pack ISO or CAB file from Microsoft’s official site and install it offline using DISM /Add-Package. This avoids dependency on Windows Update connectivity.

    You can try and let me know how it goes. If the guidance shared so far helps improve or clarify the situation, please click “Accept Answer” to mark it as resolved so others can benefit as well 😊.

    Jason.

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  3. AI answer

    2026-01-27T10:43:18.72+00:00

    The error code 0x8024500c typically indicates that there was an issue with the Windows Update service or the ability to access the required files for the operation you are attempting. Here are some steps you can take to troubleshoot and potentially resolve this issue:

    1. Check Windows Update Service: Ensure that the Windows Update service is running. You can do this by typing services.msc in the Run dialog (Win + R) and checking the status of the Windows Update service.
    2. Run Windows Update Troubleshooter: Use the built-in Windows Update troubleshooter to detect and fix problems with Windows Update. You can find this in Settings > Update & Security > Troubleshoot > Additional troubleshooters > Windows Update.
    3. Check DISM Log File: Review the DISM log file located at C:\WINDOWS\Logs\DISM\dism.log for more specific error messages that could provide insight into what went wrong during the operation.
    4. Use a Different Source: Since you mentioned trying to mount an ISO from Windows 10, ensure that the ISO is compatible and contains the necessary files for the Media Feature Pack. You might also want to try using a Windows 11 ISO if available.
    5. Perform System File Check: Run the System File Checker tool by executing sfc /scannow in an elevated command prompt. This can help repair corrupted system files that might be causing the issue.
    6. Check Network Connection: Ensure that your network connection is stable, as DISM may need to download files from Windows Update.

    If these steps do not resolve the issue, consider checking for any pending updates or performing a clean boot to eliminate any software conflicts.

    References:

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