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Auto captions appear but Live Captions is off.

Keaton 0 Reputation points
2026-02-04T22:10:08.8666667+00:00

Every time I watch a video I have an auto caption pop up. This happens on hulu, netflix, youtube, and random websites for work. Literally every video. I looked up how to turn it off but it recommended I turn of Live captions. This has never been set up on my computer. How do I stop this?

Windows for home | Windows 11 | Accessibility
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  1. EmilyS726 232.7K Reputation points Independent Advisor
    2026-02-04T22:43:50.2766667+00:00

    Hello

    Do a clean boot using this instruction: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

    Make sure you follow the instruction closely and do NOT disable the Microsoft services.

    Then see if you still see this still happens. This can help us determine if it is Microsoft doing this, or third party tools.

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  2. AI answer

    2026-02-04T22:10:17.8+00:00

    It seems like you are experiencing auto captions appearing across various platforms, even when Live Captions is turned off. This issue may not be directly related to Microsoft Teams or its settings, as the context provided primarily discusses Teams' live captions and transcription features.

    For platforms like Hulu, Netflix, and YouTube, auto captions may be controlled within their individual settings. Here are some general steps you can take to disable auto captions on these platforms:

    1. YouTube: Go to the video settings (gear icon) and look for the 'Subtitles/CC' option. You can turn it off there.
    2. Netflix: Navigate to the account settings, and under 'Playback Settings', you can adjust subtitle preferences.
    3. Hulu: Go to the video player, click on the settings icon, and you can disable captions from there.
    4. Browser Settings: If you're using a browser, check if there are any accessibility settings or extensions that might be enabling captions by default.

    If these steps do not resolve the issue, you may want to check your device's accessibility settings to ensure that any global captioning features are turned off.

    Unfortunately, without specific details on your operating system or device, I cannot provide a more tailored solution.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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