Windows 11 25H2 Update failing to install with error - Install error - 0x80070002

Question

Windows 11 25H2 Update failing to install with error - Install error - 0x80070002

Hemant Dhamija 40

=============== CBS Logs ===================

2026-04-24 19:49:40, Info CBS INSTALL index: 1432, phase: 1, result 0, inf: cpu.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1438, phase: 1, result 0, inf: pluton-heci.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1440, phase: 1, result 0, inf: MptfCore.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1441, phase: 1, result 0, inf: MPTFCustomizeIOSignalClient.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1442, phase: 1, result 0, inf: MptfPowerLimitClient.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1443, phase: 1, result 0, inf: MptfPowerSourceClient.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1444, phase: 1, result 0, inf: MPTFPowerTrackerCore.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1445, phase: 1, result 0, inf: MptfThermalPolicy.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1446, phase: 1, result 0, inf: MSCustomizedIO.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1447, phase: 1, result 0, inf: MSTemperatureSensor.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1473, phase: 1, result 0, inf: sensorshidclassdriver.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1474, phase: 1, result 0, inf: bth.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1481, phase: 1, result 0, inf: hidbthle.inf

2026-04-24 19:49:40, Info CBS INSTALL index: 1483, phase: 1, result 2, inf: input.inf

2026-04-24 19:49:40, Info CBS Doqe: Recording result: 0x80070002, for Inf: input.inf

2026-04-24 19:49:40, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-04-24 19:49:40, Info CBS Doqe: Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-04-24 19:49:40, Info CBS Perf: Doqe: Install ended.

2026-04-24 19:49:40, Info CBS Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-04-24 19:49:40, Error CBS Startup: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-04-24 19:49:40, Info CBS Startup: Rolling back KTM, because drivers failed.

2026-04-24 19:49:40, Info CBS Transaction UoW: {97D0F238-3FE8-11F1-98A5-B05ADAD18DB9} for CbsTransactionRollback

2026-04-24 19:49:40, Info CBS Transaction UoW: {97D0F238-3FE8-11F1-98A5-B05ADAD18DB9} for CbsTransactionClose

2026-04-24 19:49:40, Info CBS Setting ExecuteState key to: CbsExecuteStateStageDrivers | CbsExecuteStateFlagRollback | CbsExecuteStateFlagDriversFailed

2026-04-24 19:49:40, Info CBS SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateStageDrivers | CbsExecuteStateFlagRollback | CbsExecuteStateFlagDriversFailed, SubStage: 0

2026-04-24 19:49:40, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback.

2026-04-24 19:49:40, Info CBS Setting original failure status: 0x80070002, last forward execute state: CbsExecuteStatePrimitives

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Answer 1

David-M 114.2K Independent Advisor

Hi. I'm David, and I'm happy to help you.

Analyzing the CBS log you sent, the error 0x80070002 is occurring specifically because the installer cannot access or process the input.inf file (which is the generic driver for keyboards and mice).

2026-04-24 19:49:40, Info CBS Doqe: Recording result: 0x80070002, for Inf: input.inf

This type of failure, where a system file "disappears" or access is denied during the update, is frequently caused by external interference.

Therefore, to be able to assist you better, please clarify the following:

Do you have a third-party antivirus installed? If yes, which one?

Also. What is the current "OS Build" of your Windows 11?

Press "Windows + R", type winver, and click OK.

If you prefer, share a screenshot. Use the shortcut "Windows + Shift + S" to use the screenshot tool.

Be sure to censor your email address if it appears. The Microsoft Q&A is public.

Looking forward to your reply.

Hemant Dhamija 40 Reputation points

2026-04-25T04:21:38.12+00:00

Yes, I do have third-party antivirus. It's Kaspersky Premium. As for the windows version? Here's the screenshot
Hemant Dhamija 40 Reputation points

2026-05-01T08:41:33.0033333+00:00

Hi! Following up on your previous answer! Here's my files as you requestedsetupapi.dev.log
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-01T08:43:14.28+00:00
Please upload the following file:

C:\Windows\INF\setupapi.dev.log
Hemant Dhamija 40 Reputation points

2026-05-01T09:11:23.1266667+00:00

Hi Ramesh, here's my file as you requested.

setupapi.dev.log

Is this the file you were referring to?

Plus, here are the updated CBS logs because I tried the installation today as well

2026-05-01 14:26:38, Info CBS Perf: Doqe: Install started.

2026-05-01 14:26:38, Info CBS Doqe: [Forward] Installing driver updates, Count 144

2026-05-01 14:26:38, Info CBS Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Percent progress: 7.

2026-05-01 14:26:39, Info CBS INSTALL index: 1136, phase: 1, result 0, inf: c_thermal.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 899, phase: 1, result 0, inf: xusb22.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 900, phase: 1, result 0, inf: c_midi.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 1467, phase: 1, result 0, inf: remoteposdrv.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 1479, phase: 1, result 0, inf: miradisp.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 1527, phase: 1, result 0, inf: eyegazeioctl.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 895, phase: 1, result 0, inf: hidgamepad.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 896, phase: 1, result 0, inf: xboxgip.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 898, phase: 1, result 0, inf: xinputhid.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 901, phase: 1, result 0, inf: usbmidi2.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 902, phase: 1, result 0, inf: VocaEffectPack-Extension.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 903, phase: 1, result 0, inf: microsoft_bluetooth_avrcptransport.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 904, phase: 1, result 0, inf: microsoft_bluetooth_a2dp.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 905, phase: 1, result 0, inf: btampm.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 906, phase: 1, result 0, inf: microsoft_bluetooth_hfp.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 939, phase: 1, result 0, inf: netwmbclass.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 940, phase: 1, result 0, inf: usbncm.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 941, phase: 1, result 0, inf: usbncmum.inf

2026-05-01 14:26:39, Info CBS INSTALL index: 942, phase: 1, result 0, inf: ChargeArbitration.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 944, phase: 1, result 0, inf: acxhdaudiop.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 951, phase: 1, result 0, inf: ehstortcgdrv.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 952, phase: 1, result 0, inf: hdaudbus.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 953, phase: 1, result 0, inf: hdaudio.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 959, phase: 1, result 0, inf: mdmbtmdm.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 970, phase: 1, result 0, inf: wdma_usb.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 971, phase: 1, result 0, inf: wdmaudio.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 975, phase: 1, result 0, inf: ntprint.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 976, phase: 1, result 0, inf: ntprint4.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 980, phase: 1, result 0, inf: prnms003.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 981, phase: 1, result 0, inf: prnms004.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 982, phase: 1, result 0, inf: prnms005.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 983, phase: 1, result 0, inf: prnms007.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 984, phase: 1, result 0, inf: prnms008.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 985, phase: 1, result 0, inf: prnms010.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 986, phase: 1, result 0, inf: prnms011.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 987, phase: 1, result 0, inf: prnms012.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 989, phase: 1, result 0, inf: prnms014.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 990, phase: 1, result 0, inf: prnms015.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 993, phase: 1, result 0, inf: wsdscdrv.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 1003, phase: 1, result 0, inf: tpmvsc.inf

2026-05-01 14:26:40, Info CBS INSTALL index: 1017, phase: 1, result 0, inf: netrndis.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1028, phase: 1, result 0, inf: monitor.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1033, phase: 1, result 0, inf: usbprint.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1034, phase: 1, result 0, inf: usbvideo.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1036, phase: 1, result 0, inf: apxunit.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1038, phase: 1, result 0, inf: sdcaaggregator.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1039, phase: 1, result 0, inf: sdcaclass.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1040, phase: 1, result 0, inf: sdcahid.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1041, phase: 1, result 0, inf: sdcamfd.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1042, phase: 1, result 0, inf: ramdisk.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1043, phase: 1, result 0, inf: rdpidd.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1044, phase: 1, result 0, inf: usbnet.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1145, phase: 1, result 0, inf: intelpep.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1146, phase: 1, result 0, inf: intelpmt.inf

2026-05-01 14:26:44, Info CBS INSTALL index: 1167, phase: 1, result 0, inf: mchgr.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1198, phase: 1, result 0, inf: tape.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1216, phase: 1, result 0, inf: battery.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1217, phase: 1, result 0, inf: cmbatt.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1223, phase: 1, result 0, inf: hidvhf.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1226, phase: 1, result 0, inf: ipmidrv.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1229, phase: 1, result 0, inf: mausbhost.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1231, phase: 1, result 0, inf: mshdc.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1249, phase: 1, result 0, inf: pmem.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1254, phase: 1, result 0, inf: scmbus.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1256, phase: 1, result 0, inf: stornvme.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1257, phase: 1, result 0, inf: storufs.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1258, phase: 1, result 0, inf: uaspstor.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1260, phase: 1, result 0, inf: usbser.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1265, phase: 1, result 0, inf: acpidev.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1267, phase: 1, result 0, inf: disk.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1272, phase: 1, result 0, inf: nvmedisk.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1278, phase: 1, result 0, inf: spaceport.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1279, phase: 1, result 0, inf: uefi.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1280, phase: 1, result 0, inf: volmgr.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1284, phase: 1, result 0, inf: vhdmp.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1287, phase: 1, result 0, inf: basicrender.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1437, phase: 1, result 0, inf: acpi.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1438, phase: 1, result 0, inf: pci.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1439, phase: 1, result 0, inf: cpu.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1444, phase: 1, result 0, inf: hsp.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1445, phase: 1, result 0, inf: pluton-heci.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1446, phase: 1, result 0, inf: PlutonHsp2.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1447, phase: 1, result 0, inf: MptfCore.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1448, phase: 1, result 0, inf: MPTFCustomizeIOSignalClient.inf

2026-05-01 14:26:45, Info CBS INSTALL index: 1449, phase: 1, result 0, inf: MptfPowerLimitClient.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1450, phase: 1, result 0, inf: MptfPowerSourceClient.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1451, phase: 1, result 0, inf: MPTFPowerTrackerCore.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1452, phase: 1, result 0, inf: MptfThermalPolicy.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1453, phase: 1, result 0, inf: MSCustomizedIO.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1454, phase: 1, result 0, inf: MSTemperatureSensor.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1457, phase: 1, result 0, inf: netvwifimp.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1477, phase: 1, result 0, inf: bthpan.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1480, phase: 1, result 0, inf: sensorshidclassdriver.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1481, phase: 1, result 0, inf: bth.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1483, phase: 1, result 0, inf: bthleenum.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1485, phase: 1, result 0, inf: tdibth.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1488, phase: 1, result 0, inf: hidbthle.inf

2026-05-01 14:26:46, Info CBS INSTALL index: 1490, phase: 1, result 2, inf: input.inf

2026-05-01 14:26:46, Info CBS Doqe: Recording result: 0x80070002, for Inf: input.inf

2026-05-01 14:26:46, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 14:26:46, Info CBS Doqe: Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 14:26:46, Info CBS Perf: Doqe: Install ended.

2026-05-01 14:26:46, Info CBS Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 14:26:46, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 14:26:46, Info CBS Shtd: Rolling back KTM, because drivers failed.

Answer 2

Ramesh 176.3K Volunteer Moderator

Hi Hemant,

Download SFCFix.exe by niemiro of Sysnative forums, and save this to your Desktop.
Download the file, SFCFix.zip, and save this to your Desktop. Ensure that this file is named SFCFix.zip - do not rename it.
On your Desktop, you should see two files: SFCFix.exe and SFCFix.zip. Drag the file SFCFix.zip onto the file SFCFix.exe and release it. See illustration image
When you see the prompt "Will you allow SFCFix to communicate with Sysnative servers?", type "n" for no. Press Enter to continue.
SFCFix will now process the script. It will take some time to complete. Upload the output file SFCFix.txt to your OneDrive.
Restart Windows and attempt to install updates.

Hemant Dhamija 40 Reputation points

2026-05-01T10:08:17.84+00:00

Let me check
Hemant Dhamija 40 Reputation points

2026-05-01T12:31:08.0533333+00:00

Sorry, it didn't work :(. Attaching the latest CBS logs and the setupapi.dev.log file

setupapi.dev.log

========================================================

2026-05-01 17:26:16, Info CBS Perf: Doqe: Install started.

2026-05-01 17:26:16, Info CBS Doqe: [Forward] Installing driver updates, Count 144

2026-05-01 17:26:16, Info CBS Progress: UI message updated. Operation type: Update. Stage: 0 out of 0. Percent progress: 7.

2026-05-01 17:26:17, Info CBS INSTALL index: 1136, phase: 1, result 0, inf: c_thermal.inf

2026-05-01 17:26:17, Info CBS INSTALL index: 899, phase: 1, result 0, inf: xusb22.inf

2026-05-01 17:26:17, Info CBS INSTALL index: 900, phase: 1, result 0, inf: c_midi.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 1467, phase: 1, result 0, inf: remoteposdrv.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 1479, phase: 1, result 0, inf: miradisp.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 1527, phase: 1, result 0, inf: eyegazeioctl.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 895, phase: 1, result 0, inf: hidgamepad.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 896, phase: 1, result 0, inf: xboxgip.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 898, phase: 1, result 0, inf: xinputhid.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 901, phase: 1, result 0, inf: usbmidi2.inf

2026-05-01 17:26:18, Info CBS INSTALL index: 902, phase: 1, result 0, inf: VocaEffectPack-Extension.inf

2026-05-01 17:26:19, Info CBS INSTALL index: 903, phase: 1, result 0, inf: microsoft_bluetooth_avrcptransport.inf

2026-05-01 17:26:19, Info CBS INSTALL index: 904, phase: 1, result 0, inf: microsoft_bluetooth_a2dp.inf

2026-05-01 17:26:19, Info CBS INSTALL index: 905, phase: 1, result 0, inf: btampm.inf

2026-05-01 17:26:19, Info CBS INSTALL index: 906, phase: 1, result 0, inf: microsoft_bluetooth_hfp.inf

2026-05-01 17:26:19, Info CBS INSTALL index: 939, phase: 1, result 0, inf: netwmbclass.inf

2026-05-01 17:26:19, Info CBS INSTALL index: 940, phase: 1, result 0, inf: usbncm.inf

2026-05-01 17:26:20, Info CBS INSTALL index: 941, phase: 1, result 0, inf: usbncmum.inf

2026-05-01 17:26:20, Info CBS INSTALL index: 942, phase: 1, result 0, inf: ChargeArbitration.inf

2026-05-01 17:26:20, Info CBS INSTALL index: 944, phase: 1, result 0, inf: acxhdaudiop.inf

2026-05-01 17:26:20, Info CBS INSTALL index: 951, phase: 1, result 0, inf: ehstortcgdrv.inf

2026-05-01 17:26:20, Info CBS INSTALL index: 952, phase: 1, result 0, inf: hdaudbus.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 953, phase: 1, result 0, inf: hdaudio.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 959, phase: 1, result 0, inf: mdmbtmdm.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 970, phase: 1, result 0, inf: wdma_usb.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 971, phase: 1, result 0, inf: wdmaudio.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 975, phase: 1, result 0, inf: ntprint.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 976, phase: 1, result 0, inf: ntprint4.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 980, phase: 1, result 0, inf: prnms003.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 981, phase: 1, result 0, inf: prnms004.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 982, phase: 1, result 0, inf: prnms005.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 983, phase: 1, result 0, inf: prnms007.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 984, phase: 1, result 0, inf: prnms008.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 985, phase: 1, result 0, inf: prnms010.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 986, phase: 1, result 0, inf: prnms011.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 987, phase: 1, result 0, inf: prnms012.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 989, phase: 1, result 0, inf: prnms014.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 990, phase: 1, result 0, inf: prnms015.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 993, phase: 1, result 0, inf: wsdscdrv.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 1003, phase: 1, result 0, inf: tpmvsc.inf

2026-05-01 17:26:21, Info CBS INSTALL index: 1017, phase: 1, result 0, inf: netrndis.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1028, phase: 1, result 0, inf: monitor.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1033, phase: 1, result 0, inf: usbprint.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1034, phase: 1, result 0, inf: usbvideo.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1036, phase: 1, result 0, inf: apxunit.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1038, phase: 1, result 0, inf: sdcaaggregator.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1039, phase: 1, result 0, inf: sdcaclass.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1040, phase: 1, result 0, inf: sdcahid.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1041, phase: 1, result 0, inf: sdcamfd.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1042, phase: 1, result 0, inf: ramdisk.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1043, phase: 1, result 0, inf: rdpidd.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1044, phase: 1, result 0, inf: usbnet.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1145, phase: 1, result 0, inf: intelpep.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1146, phase: 1, result 0, inf: intelpmt.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1167, phase: 1, result 0, inf: mchgr.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1198, phase: 1, result 0, inf: tape.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1216, phase: 1, result 0, inf: battery.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1217, phase: 1, result 0, inf: cmbatt.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1223, phase: 1, result 0, inf: hidvhf.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1226, phase: 1, result 0, inf: ipmidrv.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1229, phase: 1, result 0, inf: mausbhost.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1231, phase: 1, result 0, inf: mshdc.inf

2026-05-01 17:26:25, Info CBS INSTALL index: 1249, phase: 1, result 0, inf: pmem.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1254, phase: 1, result 0, inf: scmbus.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1256, phase: 1, result 0, inf: stornvme.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1257, phase: 1, result 0, inf: storufs.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1258, phase: 1, result 0, inf: uaspstor.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1260, phase: 1, result 0, inf: usbser.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1265, phase: 1, result 0, inf: acpidev.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1267, phase: 1, result 0, inf: disk.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1272, phase: 1, result 0, inf: nvmedisk.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1278, phase: 1, result 0, inf: spaceport.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1279, phase: 1, result 0, inf: uefi.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1280, phase: 1, result 0, inf: volmgr.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1284, phase: 1, result 0, inf: vhdmp.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1287, phase: 1, result 0, inf: basicrender.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1437, phase: 1, result 0, inf: acpi.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1438, phase: 1, result 0, inf: pci.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1439, phase: 1, result 0, inf: cpu.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1444, phase: 1, result 0, inf: hsp.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1445, phase: 1, result 0, inf: pluton-heci.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1446, phase: 1, result 0, inf: PlutonHsp2.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1447, phase: 1, result 0, inf: MptfCore.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1448, phase: 1, result 0, inf: MPTFCustomizeIOSignalClient.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1449, phase: 1, result 0, inf: MptfPowerLimitClient.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1450, phase: 1, result 0, inf: MptfPowerSourceClient.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1451, phase: 1, result 0, inf: MPTFPowerTrackerCore.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1452, phase: 1, result 0, inf: MptfThermalPolicy.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1453, phase: 1, result 0, inf: MSCustomizedIO.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1454, phase: 1, result 0, inf: MSTemperatureSensor.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1457, phase: 1, result 0, inf: netvwifimp.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1477, phase: 1, result 0, inf: bthpan.inf

2026-05-01 17:26:26, Info CBS INSTALL index: 1480, phase: 1, result 0, inf: sensorshidclassdriver.inf

2026-05-01 17:26:27, Info CBS INSTALL index: 1481, phase: 1, result 0, inf: bth.inf

2026-05-01 17:26:27, Info CBS INSTALL index: 1483, phase: 1, result 0, inf: bthleenum.inf

2026-05-01 17:26:27, Info CBS INSTALL index: 1485, phase: 1, result 0, inf: tdibth.inf

2026-05-01 17:26:27, Info CBS INSTALL index: 1488, phase: 1, result 0, inf: hidbthle.inf

2026-05-01 17:26:27, Info CBS INSTALL index: 1490, phase: 1, result 2, inf: input.inf

2026-05-01 17:26:27, Info CBS Doqe: Recording result: 0x80070002, for Inf: input.inf

2026-05-01 17:26:27, Info CBS DriverUpdateInstallUpdates failed [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 17:26:27, Info CBS Doqe: Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 17:26:27, Info CBS Perf: Doqe: Install ended.

2026-05-01 17:26:27, Info CBS Failed installing driver updates [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 17:26:27, Error CBS Shtd: Failed while processing non-critical driver operations queue. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]

2026-05-01 17:26:27, Info CBS Shtd: Rolling back KTM, because drivers failed.
Hemant Dhamija 40 Reputation points

2026-05-01T12:32:50.8266667+00:00

SFCFix.txt

Here's the SFCFix.txt which was saved
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-01T12:32:51.8466667+00:00

Upload SFCFix.txt as well.
Hemant Dhamija 40 Reputation points

2026-05-01T12:34:39.6166667+00:00

Here's the SFCFix.txt file as well
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-01T13:20:32.7033333+00:00

Thanks. Please wait for the next fix. Will post it shortly.
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-01T13:37:44.09+00:00
I'm unable to find the input.inf_amd64_11c43843cd0e7ff2 folder from my system. Please do the following:

Launch Settings > System > Recovery. Under "Fix problems using Windows Update", select Reinstall now.

This does a repair installation, keeping your files, apps, and settings.

More info:

Fix issues by reinstalling the current version of Windows
Hemant Dhamija 40 Reputation points

2026-05-16T12:18:55.4466667+00:00

Dear Ramesh, I have a bootable USB drive for Windows 11 but I am running my current installation on unsupported hardware. How do you suggest I proceed? I don't want to lose my data either
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T12:22:40.2466667+00:00

@Hemant Dhamija

Please see this:

How to install Windows 11 24H2 on unsupported hardware - Neowin
Hemant Dhamija 40 Reputation points

2026-05-16T12:37:52.0233333+00:00

Is there any registry edit for this too? Because the link you gave removed the checks for TPM and SecureBoot, but couldn't remove this processor check
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T12:39:23.55+00:00

Tried Option 1?
Hemant Dhamija 40 Reputation points

2026-05-16T12:42:36.1566667+00:00

To me, it looks like Option 1 is a bypass which uses the Windows Server thing to install. That was how I installed Windows on my unsupported hardware on the first place. But the last time, my data was erased and I had to redownload everything from scratch. Let me try once again
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T12:44:54.4066667+00:00

Option 1 doesn't erase your data unless you use the wrong ISO.

Anyway, it's a good idea to backup your data beforehand.
Hemant Dhamija 40 Reputation points

2026-05-16T12:52:44.88+00:00

Now it's showing me this error
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T12:55:30.22+00:00
From Command Prompt (admin), run:

reg delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vdsldr.exe" /f

Restart Windows and rerun the setup.

Reference: Setup Error 0x80888002: We can’t tell if your PC has enough space
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T13:14:26.39+00:00

If the Keep personal files and apps is ticked, your data and settings will be safe.

Hemant Dhamija 40

It keeps showing me this

C:\Windows\System32>reg delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\vdsldr.exe" /f
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\System32>wmic /namespace:"\\root\subscription" path __EventFilter where Name="Skip TPM Check on Dynamic Update" delete
No Instance(s) Available.

C:\Windows\System32>reg delete "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setuphost.exe" /f
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\System32>sfc /scanfile=C:\Windows\System32\vdsldr.exe
Windows Resource Protection did not find any integrity violations.

When I retry, It shows me same error as previously mentioned

Hemant Dhamija 40 Reputation points

2026-05-16T13:55:11.21+00:00

I solved the aforementioned

problem, but here, as you can see, I cannot check "Keep personal files and apps"
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T13:58:15.2266667+00:00

Please upload C:\$WINDOWS.~BT\Sources\Panther\setupact.log
Hemant Dhamija 40 Reputation points

2026-05-16T14:02:44.3033333+00:00

There it issetupact.log
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-16T14:04:34.3933333+00:00

Please download the English - International ISO, which is suitable for your device. The problem should no longer occur.
Hemant Dhamija 40 Reputation points

2026-05-16T19:45:30.92+00:00

Thank you, Ramesh! I was successful in my Windows reinstallation and the original problem got solved! Now, dated 17th May, my Windows is updated to the latest build!
Ramesh 176.3K Reputation points Volunteer Moderator

2026-05-17T02:32:10.4+00:00

You're welcome!

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Windows 11 25H2 Update failing to install with error - Install error - 0x80070002

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