Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
For Microsoft 365 (including Office, Outlook, Word, Excel, etc.), feedback and complaints are submitted through the built-in feedback tools rather than a single email address.
To complain or give feedback from a Microsoft 365 app (desktop, web, or mobile):
- Open the relevant Microsoft 365 app (for example, Outlook, Word, Excel, or OneNote).
- Go to the Help or Feedback menu (often under File → Feedback, or a Help/Feedback icon in the app).
- Choose the option to send feedback (for example, “Send a Frown” or “Report a problem”).
- Describe the complaint and, if possible, attach a screenshot.
- Select the option to allow Microsoft to contact by email and provide an email address so support can follow up.
For residents in India with complaints (including certain online services), there are designated officers and email contacts:
- Grievance Officer (India):
- Grievance Officer: Kanishk Kumar
- EMAIL ID: grievanceofficer@microsoft.com
- ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana
For issues specifically related to Microsoft Teams in India:
- Compliance Officer (India):
- Compliance Officer: Sahana Sen
- EMAIL ID: indiacomplianceofc@microsoft.com
- ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana
- Resident Grievance Officer (India):
- Resident Grievance Officer: Sahana Sen
- EMAIL ID: indiaresidentgo@microsoft.com
- ADDRESS: Level 8, DLF Downtown, DLF City Phase 3 Rd, Ambience Island, DLF Phase 3, Sector 24, Gurugram, Haryana
For concerns about Bing search results or Bing services, use the Bing feedback and reporting options described in the Bing support article (for example, the Feedback link at the bottom of Bing pages or the specific reporting form for URLs).
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