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Power Bi Service is down

Mahaismail91 0 Reputation points
2026-05-18T16:12:01.2066667+00:00

Hi Team, we are facing issue with power bi service giving unavailable 503 error, any help?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
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  1. Hendrix-C 16,150 Reputation points Microsoft External Staff Moderator
    2026-05-18T16:40:43.4866667+00:00

    Hi @Mahaismail91,

    According to your concern, Microsoft has acknowledged this issue, and an investigation is undergoing to identify if there is a potential issue may occur. As a latest update, it's confirmed that there is an ongoing incident affecting Microsoft Fabric (Issue ID: PB1314779):

    User's image

    For your reference: Service health - Microsoft 365 admin center

    Note: Access is limited to Microsoft 365 Global Administrator. Please contact your IT admin if you don’t have access. If you don't know who your IT administrator is, please refer to this article: How do I find my Microsoft 365 admin? - Microsoft Support 

    At this stage, no action is required on your part. Once systems are fully restored, Power BI should begin functioning normally again without the need to make changes to your settings or devices. That said, I kindly hope you can remain patient a little longer while the engineering teams continue working hard to fully restore the best possible experience for all users.

    Also, since many others in the community may still be unaware of this incident, if you found this information helpful, please mark the answer as “Accept answer”. This will help surface the post to the top so others facing similar issues can easily find it.

    Thank you again for being part of the Microsoft Q&A community. If you have any further questions or updates, feel free to reply here. I’ll be happy to assist you further.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread

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  2. Gérard Oomens 122.7K Reputation points Volunteer Moderator
    2026-05-18T16:27:32.3033333+00:00

    Post/ask in the Power BI community:

    https://community.fabric.microsoft.com/

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  3. AI answer

    2026-05-18T16:12:12.7466667+00:00

    For a widespread 503 Service Unavailable error in Power BI Service, the most likely cause is a service-side incident or temporary service issue.

    Take these steps:

    1. Check Microsoft 365 Service Health
    2. Check Microsoft 365 Message Center
    3. Check the public Power BI Issues site
      • Review the Power BI issues site to see if other customers are reporting similar 503/unavailable problems.
    4. If no incident is reported
      • If service health shows green and no incident is listed, treat it as a potential tenant-specific issue and open a support ticket from the Power BI portal or Microsoft 365 admin center, including timestamps, regions, and affected workspaces.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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