OpenAI down again in Sweden Central

I think Sweden Central shows no outage on Azure Status, and that is the only fact I can say.

Hello Gary Williams [0365]

Greetings! Thanks for raising this question in Q&A forum.

This issue is happening because Azure OpenAI services can occasionally experience regional outages or degraded performance in a specific region like Sweden Central. This could be due to infrastructure maintenance, unexpected load spikes, or an active service incident on Microsoft's end and it's not something caused by your code or configuration.

Here's what you can do right now to check and work around it:

Check the Azure Service Health dashboard first. Go to https://status.azure.com and look for any active incidents under the "Sweden Central" region related to Azure OpenAI. This will tell you if Microsoft is already aware and working on it.

In the Azure Portal, navigate to "Service Health" from the left menu, then click on "Health Alerts" or "Service Issues" and filter by your subscription and Sweden Central region to see real-time updates.

If the outage is confirmed, consider temporarily switching your Azure OpenAI deployment to a nearby region like "East US", "West Europe", or "Norway East" as a fallback. You can do this by creating a new deployment in a different region from the Azure AI Foundry portal.

If you have a production workload, it's a good practice to implement retry logic with exponential backoff in your application. This helps handle intermittent failures gracefully without manual intervention.

You can also raise a support ticket from the Azure Portal by going to "Help + Support" so Microsoft can investigate and give you a specific timeline for resolution.

Intermittent issues like this are usually resolved quickly by Microsoft's team, so keep an eye on the Service Health page for updates.

If this answer helps you kindly accept the answer which will help others who have similar questions.

Best Regards,

Jerald Felix.