Hi, thank you for that information. As per checking and analyzing the event logs, there are multiple Kernel-Processor-Power warnings on the PC. This means there is an error with the processor itself. This might happen when the processor is overheating, getting low power from the motherboard, or in the power supply. In this case, let us run a test and repair:
Method 1. Run the Intel Diagnostic tool:
Go to this link: https://www.intel.com/content/www/us/en/download/15951/19792/intel-processor-diagnostic-tool.html
Then download and run the tool.
Suppose there is a failure on the test. In that case, that means there is a hardware issue on your processor, which you need to contact Intel support or a local technician for the next step, which might be a processor replacement or board, depending on the diagnosis of the hardware.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Method 2. Do a clean boot:
A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.
- In the search box on the taskbar, type msconfig and select System Configuration from the results.
- On the Services tab of System Configuration, select Hide all Microsoft services, and then select Disable all.
- On the Startup tab of System Configuration, select Open Task Manager.
- Under Startup in Task Manager, for each startup item, select the item and then select Disable.
- Close Task Manager.
- On the Startup tab of System Configuration, select OK. When you restart the computer, it's in a clean boot environment.
Troubleshooting reference: https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
Method 3. Run memory diagnostic tool: The memory diagnostic tool is a RAM test to check if there are any RAM issues that cause the processor to malfunction.
Press Windows key + R, then type in mdsched.exe hit OK, then restart the device.
Note: If the issue persists, I suggest contacting a local technician to physically check the processor or do a re-paste of thermal paste to optimize the processor.