Random blue screen crashes, BCCode: 24

OMG Now it's giving me this one:

Problem signature:

  Problem Event Name: BlueScreen

  OS Version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

Additional information about the problem:

  BCCode: 1a

  BCP1: 0000000000003452

  BCP2: 00000000049C0000

  BCP3: FFFFF70001086668

  BCP4: 0000000000000000

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

Files that help describe the problem:

  C:\Windows\Minidump\051812-24882-01.dmp

  C:\Users\cocodoodle\AppData\Local\Temp\WER-83912-0.sysdata.xml

Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

  C:\Windows\system32\en-US\erofflps.txt

Should I just format the hard drive? Will that work? I'm tired of this. :'(

Hi,

Yes it can be the graphic card/device or other hardware. Hard drive issues can

also cause the Display Driver notification as well as memory problems. If there

is a separate video card be sure it is seated properly. And be sure the video

driver is updated - check with the System Maker and video card/device maker's

support for updated drivers and to see if there are any known issues with your

model. Sometimes if there is a video driver issue and no newer versions exist

then it may be necessary to revert back to an older stable version.

Be sure to use ALL the methods in the previously posted troubleshooters. Especially

the hard drive checks and memory tests.

==========================================================

We can analyze the minidumps if you make them available from the SkyDrive or other file

sharing sites (such as MediaFire). If you have problems uploading the minidumps copy

them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

Hope this helps.

Rob Brown - Microsoft MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.

I tried all of that and none of it fixed anything. :l

Is it possible that the problem is my graphics card?

Because usually the screen will go completely black, then when it returns to normal, there's a notification bubble that says "Display driver was not working but it recovered successfully" or something like that. Then after a few seconds it'll go black again and the blue screen shows up. :(

You can see this post 

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7

Hi,

Use Safe Mode as needed - repeatedly tap F8 as you boot.

Resolving stop (blue screen) errors in Windows 7 - has a section for if you can or can't start Windows.

http://windows.microsoft.com/en-us/windows7/Resolving-stop-blue-screen-errors-in-Windows-7 

Check this thread for information using BlueScreenView, MyEventViewer and other methods

to troubleshoot BlueScreens - top 3 replies (+1 other).

http://answers.microsoft.com/en-us/windows/forum/windows_7-system/sometimes-i-get-a-blue-screen-when-using-ie-8/c675b7b8-795f-474d-a1c4-6b77b3fcd990

We can analyze the minidumps if you make them available from the SkyDrive or other file

sharing sites (such as MediaFire). If you have problems uploading the minidumps copy

them to the Desktop or the Documents folder and upload them from there.

Zip or upload the contents of C:\Windows\minidump

Use SkyDrive to upload collected files.

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

===========================================================

BCCode: 24      0x00000024

Remove ALL power and reseat the cards, memory, and cables (on both ends when possible)

• actually remove and replace - do not just snug.

The primary cause of this Bug_Check is disk issues however it can be caused by memory problems

and even antivirus/antispyware/security programs.

BCCode: 24      0x00000024Bug Check 0x24: NTFS_FILE_SYSTEM

The NTFS_FILE_SYSTEM bug check has a value of 0x00000024. This indicates a problem occurred in ntfs.sys, the driver file that allows the system to read and write to NTFS drives.

Important Information If You Have Received a STOP Code

If you have received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact information for Microsoft or your computer manufacturer, Contact Support.

If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows.

The following actions might prevent an error like this from happening again:

1. Download and install updates and device drivers for your computer from Windows Update.
2. Scan your computer for computer viruses.
3. Check your hard disk for errors.

NTFS_FILE_SYSTEM Parameters

The following parameters are displayed on the blue screen.

Cause

One possible cause of this bug check is disk corruption. Corruption in the NTFS file system or bad blocks (sectors) on the hard disk can induce this error. Corrupted SCSI and IDE drivers can also adversely affect the system's ability to read and write to disk, thus causing the error.

Another possible cause is depletion of nonpaged pool memory. If the nonpaged pool memory is completely depleted, this error can stop the system. However, during the indexing process, if the amount of available nonpaged pool memory is very low, another kernel-mode driver requiring nonpaged pool memory can also trigger this error.

Resolving the Problem

To debug this problem: Use the .cxr (Display Context Record) command with Parameter 3, and then use the kb (Display Stack Trace) command.

To resolve a disk corruption problem: Check Event Viewer for error messages from SCSI and FASTFAT (System Log) or Autochk (Application Log) that might help pinpoint the device or driver that is causing the error. Try disabling any virus scanners, backup programs, or disk defragmenter tools that continually monitor the system. You should also run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner's manual for your computer. Run Chkdsk /f /r to detect and resolve any file system structural corruption. You must restart the system before the disk scan begins on a system partition.

To resolve a nonpaged pool memory depletion problem: Either add new physical memory to the computer (thus increasing the quantity of nonpaged pool memory available to the kernel), or reduce the number of files on the Services for Macintosh (SFM) volume.

BCCode: 24      0x00000024  <-- read this link

http://www.faultwire.com/solutions-fatal\_error/NTFS-FILE-SYSTEM-0x00000024-\*1051.html?order=votes

=============================================================

To check for Disk Issues - Use Safe Mode if needed - repeatedly tap F8 as you boot.

Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to Repair Windows 7 System Files with System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Then run checkdisk (chkdsk).

How to Run Disk Check in Windows 7

http://www.sevenforums.com/tutorials/433-disk-check.html

==========================================

Memory tests do not catch all errors such as mismatched memory (possible even for sticks

that appear to be identical) and when faster memory is placed in system behind slower memory.

So it is best to also swap sticks in and out to check for those even if all memory tests fail to show

a problem.

To test RAM check here - let it run 4+ hours or so.  <-- best methodwww.memtest.org

For the Vista/Windows 7 Memory Diagnostic Tool

Start - type in Search box ->  Memory - find Memory Diagnostics tool at top of list - Right Click -

RUN AS ADMIN follow the instructions

Windows Vista: How to Scan / Test your RAM or Memory with Windows Vista Memory Diagnostic

Tool

http://www.shivaranjan.com/2007/11/01/windows-vista-how-to-scan-test-your-ram-or-memory-with-windows-vista-memory-diagnostic-tool/

How to Run the Memory Diagnostics Tool in Windows 7

http://www.sevenforums.com/tutorials/715-memory-diagnostics-tool.html

Test Your Computer’s Memory Using Windows Vista Memory Diagnostic Tool

http://www.howtogeek.com/howto/windows-vista/test-your-computers-memory-using-windows-vista-memory-diagnostic-tool/

Hope this helps.

Rob Brown - Microsoft MVP - Windows Desktop Experience : Bicycle - Mark Twain said it right.