Hi,
Do a thorough check for malware and do not assume that anyone program that found malware found it all.
These can be done in Safe Mode - repeatedly tap F8 as you boot however you should also run them in
regular Windows when you can.
Download malwarebytes and scan with it, run MRT, and add Prevx to be sure it is gone. (If Rootkits run UnHackMe)
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
Malwarebytes - free
Run the Microsoft Malicious Removal Tool
Start - type in Search box -> MRT find at top of list - Right Click on it - RUN AS ADMIN.
You should be getting this tool and its updates via Windows Updates - if needed you can download it here.
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
(Then run MRT as above.)
Microsoft Malicious Removal Tool - 32 bit
Microsoft Malicious Removal Tool - 64 bit
also install Prevx to be sure it is all gone.
Download - SAVE - go to where you put it - Right Click on it - RUN AS ADMIN
Prevx - Home - Free - small, fast, exceptional CLOUD protection, works with other security programs. This is
a scanner only, VERY EFFECTIVE, if it finds something come back here or use Google to see how to remove.
http://www.prevx.com/ <-- information
http://info.prevx.com/downloadcsi.asp <-- download
PCmag - Prevx - Editor's Choice
http://www.pcmag.com/article2/0,2817,2346862,00.asp
If needed here are some online free scanners to help
http://www.eset.com/onlinescan/
Use other Free online scans as needed
http://www.google.com/search?hl=en&source=hp&q=antivirus+free+online+scan&aq=f&oq=&aqi=g1
Also do these to cleanup general corruption and repair/replace damaged/missing system files.
Run DiskCleanup - Start - All Programs - Accessories - System Tools - Disk Cleanup
Start - type this in Search Box -> COMMAND find at top and RIGHT CLICK - RUN AS ADMIN
Enter this at the prompt - sfc /scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.microsoft.com/kb/928228
Run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.
How to Run Check Disk at Startup in Vista
http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html
If any Rootkits are found use this thread and other suggestions. (Run UnHackMe)
Hope this helps.
Rob - Bicycle - Mark Twain said it right.