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When I try to use a VPN to access my employer's server I get error 609: A DEVICE WAS SPECIFIED THAT DOES NOT EXIST. It is prefaced by "cannot connect the Phone Book Entry"
I have Windows 7 on an HP Pavillion, and everything else is operating correctly. Except the VPN.
I can access through the VPN on a different computer, a laptop, using the same ISP (Comcast).
Thanks for any help.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi Don,
Please check the article:
VPN connection fails on Windows Vista client: "Error 609: A device type was specfied that does not exit"
http://support.microsoft.com/kb/953795
Note: The Article applies to Windows 7 too.
If the issue is still not resolved, please post your query at the Forum:
http://social.technet.microsoft.com/Forums/en-US/category/w7itpro/
Please feel free to post back if you face any issues with Windows. I’ll be glad to assist you.
