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Error message: "Windows Live Call button only works with Windows Live Messenger 8.1 or later. Do you want to install Windows Live Messenger now?"

Anonymous
2015-05-28T14:19:35+00:00

I have been getting a consistent pop-up window message "Windows Live Call button only works with Windows Live Messenger 8.1 or later. Do you want to install Windows Live Messenger now?" If I press Yes, it takes me to the Skype Web site. If I press No, it goes away and re-appears a few minutes later. It is really annoying. I am running Windows 7 with Skype and Windows LifeCam HD-5000 installed. Is there a way to stop this annoying pop-up window from displaying?

Thanks.

Original title: How to stop display of Windows Live Call Button only works with Windows Live Messenger 8.1 pop-up window

Windows for home | Previous Windows versions | Email and communications

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-01-12T21:53:28+00:00

    I have a LifeCam VX-3000 with the same problem. The solution I found was to rename the file called:

    C:\Program Files\Microsoft LifeCam\IcePick.exe

    to something else (e.g., delete IcePick.exe-DISABLE). Thanks to Nick for the tip - see here:

    http://www.varacalli.com/random-traffic/2007-01-16-microsoft-lifecam-vx-3000-disabling-the-windows-live-call-button.htm

    NOTE: other comments there said their offending file was called LcBuddy.exe.

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  2. Anonymous
    2016-03-27T11:27:31+00:00

    Renaming file lcbuddy.exe got rid of message.

    Thanks

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  3. Anonymous
    2016-10-01T23:17:53+00:00

    thanks, I've been looking for the solution for quite some time now. I'm changing the lcbuddy.exe and that do the trick.

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  4. Anonymous
    2015-06-15T19:59:01+00:00

    I installed the last version of Live Essentials. But, now a new type of pop up window (Live Essentials login window) starting appearing regularly. It would not accept login credentials. So, I uninstalled and removed the LifeCam. The LifeCam is Microsoft product, and so they should have done a better job in ensuring such silly pop up errors don't appear.

    Instead I installed a new Webcam from Logitech and everything is fine. Essentially I would suggest everyone to stay away from Microsoft LifeCam.

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  5. Anonymous
    2015-05-29T14:46:01+00:00

    I have not made any changes to the computer aside from regular Windows Updates. The LifeCam has been installed for quite some time without any issue. As far as LifeCam settings I am not sure what specific setting you had in mind. There are not many options available in the LifeCam settings anyway.

    I used the link that you provided to update the driver, but the issue still remains. I don't use Windows Messenger nor I have Windows Essentials installed. I do have Office 2010 installed.

    Thanks.

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