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I am unable to renew my ip address through the command prompt.

Anonymous
2016-11-30T04:13:26+00:00

When i looked through my network connections to try and solve this problem, i saw two local area connections. One names Local Area Connection 2 (Was connected) and Local Area Connection 9, which was not in use. I deleted Local Area Connection 9 through the device manager and I don't thing that revolved the issue. Now instead of "No operation can be performed on Local Area Connection* 9 while it has its media disconnected." it not showed up with "An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy **stem cannot find the file specified."**Any help with this would be appreciated.

Microsoft Windows [Version 6.1.7601]

Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Sean>ipconfig /release

Windows IP Configuration

No operation can be performed on Local Area Connection* 9 while it has its media

disconnected.

An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy

stem cannot find the file specified.

Ethernet adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::6dc6:3a42:9356:cb31%13

   Default Gateway . . . . . . . . . :

Tunnel adapter isatap.{A7EB6DE7-AD37-4C65-A9D8-C699116AF21D}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter isatap.{179EF9AF-CF7C-48F7-A633-71F93CCECDFF}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

C:\Users\Sean>ipconfig /renew

Windows IP Configuration

No operation can be performed on Local Area Connection* 9 while it has its media

disconnected.

An error occurred while releasing interface Loopback Pseudo-Interface 1 : The sy

stem cannot find the file specified.

Ethernet adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Ethernet adapter Local Area Connection 2:

   Connection-specific DNS Suffix  . :

   Link-local IPv6 Address . . . . . : fe80::6dc6:3a42:9356:cb31%13

   IPv4 Address. . . . . . . . . . . : 192.168.0.6

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Default Gateway . . . . . . . . . : 192.168.0.1

Tunnel adapter isatap.{A7EB6DE7-AD37-4C65-A9D8-C699116AF21D}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Tunnel adapter isatap.{179EF9AF-CF7C-48F7-A633-71F93CCECDFF}:

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

Windows for home | Previous Windows versions | Internet and connectivity

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  1. LemP 74,935 Reputation points Volunteer Moderator
    2016-12-03T06:03:39+00:00

    A few observations:

    1.  The output from ipconfig /all looks OK.  That is, it shows that you have a working connection to your router.

    You can confirm this either by opening a web browser and entering 192.168.0.1 in the address bar (which should connect you to your router's web configuration login page) or by opening a Command Prompt window and running the command

       ping 192.168.0.1

    This should result in something very much like the following, with the key being "0% loss":

    C:\Users\Sean>ping 192.168.0.1

    Pinging 192.168.0.1 with 32 bytes of data:

    Reply from 192.168.0.1: bytes=32 time=2ms TTL=64

    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

    Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.0.1:

    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

    Approximate round trip times in milli-seconds:

        Minimum = 0ms, Maximum = 2ms, Average = 0ms

    2.  Even though you seem to have deleted Local Area Connection 9 from Network Connections, it still showed up in the ipconfig output.  It's related to a VPN (Virtual Private Network).

    3.  Did you run the

          netsh int ip reset

    commands from an Elevated Command Prompt?  That is, did you right-click on the shortcut to cmd.exe (or Command Prompt) and select "Run as administrator"? 

    Did the file c:\reset.log get created?  If so, open it (with Notepad) and see what it has to say.

    You might also try

         netsh int ipv4 reset c:\resetlog.log

    4.  Let's see if you have Internet connectivity.  Open a Command Prompt window, type the following commands and press Enter after each line:

         ping google.com

         ping 172.217.4.46

         ping facebook.com

         ping 157.240.3.35

    Did you get 0% loss for each command?  If not, which commands timed out?

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  2. Anonymous
    2016-12-03T05:02:45+00:00

    Change Adapter Settings:  http://puu.sh/sCt6S/05a6b38952.png

    Device Manager:                http://puu.sh/sCt8r/609ecc805e.png

    Ipinfo.txt

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Sean-PC

       Primary Dns Suffix  . . . . . . . : 

       Node Type . . . . . . . . . . . . : Hybrid

       IP Routing Enabled. . . . . . . . : No

       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection* 9:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . : 

       Description . . . . . . . . . . . : Anchorfree HSS VPN Adapter

       Physical Address. . . . . . . . . : 00-FF-A7-EB-6D-E7

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection 2:

       Connection-specific DNS Suffix  . : 

       Description . . . . . . . . . . . : Killer e2200 PCI-E Gigabit Ethernet Controller (NDIS 6.20) #2

       Physical Address. . . . . . . . . : FC-AA-14-26-90-39

       DHCP Enabled. . . . . . . . . . . : Yes

       Autoconfiguration Enabled . . . . : Yes

       Link-local IPv6 Address . . . . . : fe80::6dc6:3a42:9356:cb31%13(Preferred) 

       IPv4 Address. . . . . . . . . . . : 192.168.0.4(Preferred) 

       Subnet Mask . . . . . . . . . . . : 255.255.255.0

       Lease Obtained. . . . . . . . . . : Friday, December 02, 2016 10:52:19 PM

       Lease Expires . . . . . . . . . . : Friday, December 02, 2016 11:52:19 PM

       Default Gateway . . . . . . . . . : 192.168.0.1

       DHCP Server . . . . . . . . . . . : 192.168.0.1

       DHCPv6 IAID . . . . . . . . . . . : 284994068

       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-85-04-67-FC-AA-14-26-90-39

       DNS Servers . . . . . . . . . . . : 209.18.47.61

                                           209.18.47.62

       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{A7EB6DE7-AD37-4C65-A9D8-C699116AF21D}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . : 

       Description . . . . . . . . . . . : Microsoft ISATAP Adapter

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter isatap.{179EF9AF-CF7C-48F7-A633-71F93CCECDFF}:

       Media State . . . . . . . . . . . : Media disconnected

       Connection-specific DNS Suffix  . : 

       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3

       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

       DHCP Enabled. . . . . . . . . . . : No

       Autoconfiguration Enabled . . . . : Yes

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  3. Anonymous
    2016-11-30T21:34:19+00:00

    lost connection- I'm trying to get reconnected

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  4. LemP 74,935 Reputation points Volunteer Moderator
    2016-11-30T20:53:21+00:00

    Good luck attempting to fix things using netsh. 

    I'm not sure why you wanted to delete "Local Area Connection 9" or what you in fact deleted using Device Manager.

    Why do you want to renew your IP address using the Command Prompt?

    Let's see what the state of your system is now.

    Please list all of the icons you see when you open the Network and Sharing Center and click on "Change adapter settings."

    Open Device Manager, expand the "Network adapters" section and please list all of the items included in that section.

    Please do the following:

    Open a Command Prompt window

    1. In the black Command Prompt window, type the following and press Enter after each line

    ipconfig /all > "%userprofile%\Desktop\ipinfo.txt"

    notepad "%userprofile%\Desktop\ipinfo.txt"

    exit

    1. In the open Notepad window, click Edit > Select All (or press CTRL+A) then click Edit > Copy (or press Ctrl+C)
    2. In the body of your Reply here, right-click > Paste (or press CTRL+V) the data from the Notepad window
    3. Close Notepad and delete ipinfo.txt from your Desktop

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  5. Anonymous
    2016-11-30T19:42:07+00:00

    Hi Sean,

    To help us isolate and address this issue, we suggest that you download and run the Easy fix tool. Check out the steps provided in How to reset TCP/IP by using NetShell utility.

    Update us with the result.

    Regards.

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