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USB Transceiver of Microsoft Wireless 2000 Not Working Suddenly

Anonymous
2018-10-08T04:09:38+00:00

Dear Microsoft Team

I have been using Wireless Desktop 2000 Mouse & Keyboard from over 2 years. last few days, it has stopped working all of a sudden. Please note, there has been NO physical damage. I have updated the latest Drivers from Microsoft Support website as well.

It sometimes works well, it catches signals and it will work but all of a sudden it will stop working.

Is there any solution or can this be replaced or can I buy ONLY the transreceiver?  

Moved from: Accessories / Other

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-10-23T12:34:06+00:00

    I have tried both Method 1 & 2. It still does not work.

    My belief is the USB Trans receiver is not working and has got spoilt, I need to replace it. Please confirm that ONLY replacement of USB trans receiver is possible and where will I get it done Mumbai, India?

    Regards

    Chintan

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  2. Anonymous
    2018-10-09T03:20:30+00:00

    Hi Chintan,

    Thank you for writing to Microsoft Community Forums.

    Was there any recent changes made to the system?

    May I know the make and the model number of the system?

    Method 1:

    Method 2:

    • Uninstall the current drivers that is installed on the system and download  the driver with the help of this link and install it.
    • Reboot the computer once and check.

    If you still face the issue, reply to this post with the question above and the error that you get.

    Hope it helps.  

    Amit Sunar

    Microsoft Community - Moderator

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