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Black Lines on Screen

Anonymous
2019-10-20T18:33:05+00:00

Hello all,

My computer started getting these weird black lines on the screen. I asked a friend of mine, and he said the pixels had died. Is there anything I can do to fix this? I need to study with this constantly. Any help will be appreciated.

[Original Title: My PC]

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-10-20T18:37:40+00:00

    Hi, I'm David an independent advisor and user just like you. I'll try and help you solve this problem.

    That looks like a problem with the actual lcd panel (ie. the physical screen). I assume those blacks marks stay exactly the same no matter what is on the screen (IE. while loading Windows, logging in, on desktop, etc)?

    The answer would be to have the screen replaced - this is a simple job for a repair shop to do for most laptops. Doesn't usually cost too much either.

    Regards,

    David

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  2. Reza-Ameri 45,816 Reputation points Volunteer Moderator
    2019-10-21T16:11:07+00:00

    I am not sure about price and it depends on the damage and country which you are living.

    The best way would be contact device manufacturer's support, since they are trustworthy.

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  3. Anonymous
    2019-10-20T19:33:57+00:00

    David,

    Thank you. I shall see for the cheapest price. You have been a great help!

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  4. Anonymous
    2019-10-20T19:17:39+00:00

    Hello David,

    Thanks for your reply. How much does this generally cost?

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  5. Reza-Ameri 45,816 Reputation points Volunteer Moderator
    2019-10-20T18:42:41+00:00

    There are two scenarios, one it could be temporary pixel dead and if you search, there are programs which could perform repair on affected part and fix it. However, if that didn't fix, it could be hardware issue and you will need to repair the display. You could check this with your device manufacturer's support.

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