Share via

how to fix error (0x80070424) in windows 10 pro updated to 1909 ?

Anonymous
2020-05-07T05:17:37+00:00

hello ,i have a problem in my windows ,  it started few days ago when i tried to update it , and it shows me this massege " Your device is missing important security and quality fixes. " (0x80070424) ,, then i tried to update it manualy so i went to microsoft support and i looked for win 10 pro build update from 1903 to 1909, i downloded the update assistant and it works , but when i tried to download the media feature pack n and kn for my windows and run it , it shows this massege " installer encountered an error 0x80070424 the specified service does not exist as an installed service " ,  i tired to run services then check if windows update is running automaticlly and it was set as manually and not runnig so i  tried to change the startup type to automatic and start it but it can't applied then i got a massege that said " access is denied " .

i run the troubleshooter for windows update and it detected the updates issues but it doesn't fix it. by the way my os build is 18363.418

so what should i do ?

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

7 answers

Sort by: Most helpful
  1. Anonymous
    2020-05-07T18:33:05+00:00

    A few modification:

    Kindly try to install these two registration file. Don't forget to restart after the deployment.

    • BITS.reg: https://drive.google.com/open?id=1uTmA8W30IPO-S...

    • WUAUSERV.reg: https://drive.google.com/open?id=1fxcRnxWhFWqDS...

    . . . then do the last part again of the last suggestion:

    • Press Windows Key + R

    • Type services.msc in the run command line and press ENTER

    • Locate these two different services: "Windows Update" service and the "Background Intelligent Transfer Service"

    • Click each service, if the Startup type is "Disabled or Manual", change it to "Automatic".

    • Then click the Service Status to START if the status is Stopped or click STOP if the status is Running and then click START again

    Now, if hat did not work, my next suggestion is for you to perform an in-place upgrade:

    • Video Guide on how to do the in-place upgrade: https://www.youtube.com/watch?v=l06XupVqH74&amp...

    • Windows 10 ISO | Software Download: https://www.microsoft.com/en-us/software-downlo...

    Note: This reply contains a YouTube Link. The video provides accurate and safe information. Watch out for ads that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Regards,

    Lee

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2020-05-07T16:29:40+00:00

    Have you happen to delete the Windows Update service in the past? It looks like wuauserv (or the Windows Update Service is missing).

    Let's see if this next step will restore those missing system files & services:

    • Press Windows Key + R

    • Type powershell in the run command line and press CTRL + SHIFT + ENTER to gain administrative access

    • Wait for the "PS C:\WINDOWS\System32>" to show up, copy and paste the following script and hit enter:

    sfc /scannow

    • After the scan is finished, run this command:

    Repair-WindowsImage -Online -RestoreHealth

     i didn't delete it . 

    Windows Resource Protection could not start the repair service.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2020-05-07T13:55:03+00:00

    Have you happen to delete the Windows Update service in the past? It looks like wuauserv (or the Windows Update Service is missing).

    Let's see if this next step will restore those missing system files & services:

    • Press Windows Key + R

    • Type powershell in the run command line and press CTRL + SHIFT + ENTER to gain administrative access

    • Wait for the "PS C:\WINDOWS\System32>" to show up, copy and paste the following script and hit enter:

    sfc /scannow

    • After the scan is finished, run this command:

    Repair-WindowsImage -Online -RestoreHealth

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-05-07T13:46:05+00:00

    i tried it and it didn't work :'( 

    - Service wuauserv was not found on computer 

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2020-05-07T05:21:54+00:00

    Hi ghesseierhiba,

    My name is Lee, I'm sorry for the inconvenience. Try to repair the Windows Update Registry key first in order to resolve the Windows Update service not turning Automatic.

    → Repair Windows Update Registry Key

    • Go to: https://1drv.ms/u/s!ArvVxah_YviElRPGQNr0A9J6ljJ...

    • Click download (download button located at top-left)

    • Install the wuauserv.reg file and click OK (This is to override the existing Windows Update Registry key with a fresh one)

    • Restart the PC

    * After the restart, try to start all Windows Update related services *

    • Press Windows Key + R

    • Type PowerShell in the run command line and press CTRL + SHIFT + ENTER to gain administrative access

    • Wait for the "PS C:\WINDOWS\System32>" to show up, copy and paste the following script and hit enter:

    Set-Service -Name wuauserv -StartupType Automatic

    Set-Service -Name BITS -StartupType Automatic

    Set-Service -Name cryptSvc -StartupType Automatic

    Stop-Service wuauserv

    Stop-Service BITS

    Stop-Service cryptSvc

    Stop-Service msiserver

    Rename-Item C:\Windows\SoftwareDistribution C:\Windows\SoftwareDistribution.oldFolder

    Rename-Item C:\Windows\System32\catroot2 C:\Windows\System32\catroot2.oldFolder

    Start-Service wuauserv

    Start-Service BITS

    Start-Service cryptSvc

    Start-Service msiserver

    Get-Service wuauserv | Select-Object -Property Name, Status

    Get-Service BITS | Select-Object -Property Name, Status

    Get-Service cryptSvc | Select-Object -Property Name, Status

    Get-Service msiserver | Select-Object -Property Name, Status

    If my suggestion did not solve the issue, please reply back so we can try another solution.

    Sincerely,

    Lee

    Was this answer helpful?

    0 comments No comments